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Blog Centreon Business Edition

Best Practices
Geographical vs operational views: how to implement the right type of views for OT equipment monitoring?

In a span where networks, OT equipment, and sites are growing at an exponential rate, visibility becomes a prime concern. When you are confronted with monitoring thousands of devices scattered across multiple sites, a real-time, ...

Software Releases
New Monitoring Connectors – June 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Centreon Release Cadence and Version Lifecycle

Starting in October 2024, Centreon is updating the Release Cadence and Version Lifecycle of its Self-Hosted Centreon IT Monitoring software platform. All Centreon users should read this blog post to understand how this may impact ...

Best Practices
Centreon’s seamless integration with OT environments: enhancing monitoring capabilities across industries

In the age of digital transformation, innovative User Experience requires interactions with non-IT devices in the physical world. Industrial control systems (ICS) have evolved, and they are now increasingly connected to Business Applications in the ...

Best Practices
Navigating the unique challenges of Operational Technology (OT) monitoring: the case for centralized solutions

Operational Technology (OT) systems form the backbone of critical infrastructure across various industries, ranging from manufacturing plants and utilities to transportation networks and financial institutions. Unlike traditional Information Technology (IT) infrastructure, which primarily focuses on ...

Software Releases
New Monitoring Connectors – May 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

User Stories
French Retailer Monoprix Uses Centreon to Monitor 725 Stores, Delivering Optimal Digital Experiences

“Our monitoring scope is extensive, with 17,000 devices in 725 stores and over 130,000 services, we can’t afford to lose sight of any of these elements. Without Centreon, we’d really be in the dark and ...

Best Practices
Beyond Monitoring IT, the impact of OT in performance management

Operational Technology (OT) refers to the hardware and software systems used to monitor and control physical devices, processes, and infrastructure in industrial environments. Unlike Information Technology (IT), which focuses on data processing and communication, OT ...

Software Releases
Centreon announces its latest software release: Centreon 24.04

We’re thrilled to announce the latest enhancements in Centreon software with the release of version 24.04. As always, we are committed to providing our users with an evolving platform that meets the demands of modern ...

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Software Releases
New Monitoring Connectors – April 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – March 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – February 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – January 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – December 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Best Practices
Monitoring OT With Raspberry Pi and Centreon

It might be a little late to pick raspberries, but it’s never too late to start monitoring operational technologies, such as SCADA. And it’s now easier than ever:  Centreon 23.10 lets you monitor your industrial ...

Press Release
Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon’s position at the forefront of the convergence of IT and OT monitoring Paris, November 30, 2023 – Centreon, a leader in digital performance monitoring is ...

Software Releases
New Monitoring Connectors – October 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Best Practices
Centreon AIOps Extension: How AI in Monitoring Can Skyrocket IT Operations Team Productivity

Artificial intelligence (AI) has been making headlines for several months, often featuring the instantly famous ChatGPT. But away from the projectors, AI is quietly taking its place in our daily lives, and is now integrated ...

Software Releases
New Monitoring Connectors – September 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Best Practices
7 Essential Monitoring Best Practices for Extended IT Visibility

IT monitoring plays a crucial role in the efficient management of today’s hybrid IT infrastructures. With the growing complexity of IT environments, it is essential to adopt good monitoring practices to guarantee extended visibility and ...

Best Practices
Extending visibility to hybrid IT for optimized digital performance

Accelerated digital transformation has reshaped IT landscapes, challenging IT departments and ITOps teams to attain unprecedented visibility into their IT estate.  Digital performance, which is closely linked to the overall success of organizations, relies on ...

Software Releases
Summer 2023’s New Monitoring Connectors

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

User Stories
Monitoring with Centreon, GERFLOR enjoys total IT visibility over 47 international sites

“Centreon’s openness, data collection and correlation engine, and monitoring connectors (Plugin Packs) are key features that are saving us a lot of time in monitoring and controlling IT systems. Thanks to these features, we’ve been ...

User Stories
Integrating Centreon & IP Label Ekara to enhance user experience

In this leading energy company, the Services and Tooling Division supports IT Operations with a turnkey service portfolio that includes Centreon for infrastructure monitoring and IP Label Ekara for digital experience monitoring (DEM) (including application ...

Best Practices
SD-WAN: What If You Actually Switched to Monitoring?

Many organizations have implemented SD-WAN to enhance performance and connectivity. Yet, it rarely offers optimal visibility into all performance improvement levers. Here’s how to improve SD-WAN monitoring. According to IDC predictions, global spending on SD-WAN ...

Best Practices
Monitoring digital performance: The Combined Benefits of ITIM and DEM

ITIM, DEM… Who cares about acronyms today? What organizations want is to monitor all aspects of digital performance. Although IT infrastructure monitoring (ITIM) and digital experience monitoring (DEM) used to be separate areas, they are ...

Software Releases
New Monitoring Connector Releases – June 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Press Release
Centreon unveils its latest monitoring innovations at AWS Summit Madrid and Milan

Paris, June 19, 2023 – Centreon, a leader in digital performance monitoring, announces its participation at the AWS Summit in Madrid and Milan, scheduled for June 15 and June 22 respectively. The software company is ...

Best Practices
Telecommuting: The Conditions for Maximum Productivity

Maintaining the productivity of telecommuting employees is a major challenge. While this new way of working has helped maintain business continuity during the COVID-19 pandemic, organizations are now seeking ways to retain a proven model ...

Best Practices
ITIM and DEM: a Power Couple for Digital Performance & Observability

Together we are stronger, goes the popular saying, and it’s true of the powerful association between ITIM and DEM. This blog post looks at the added value to digital performance and business observability brought by ...

Best Practices
Self-Hosted IT Monitoring: Does it Still Make Sense in this Cloud Era?

Answering this question from the perspective of TCO, high availability, and security. Historically, IT monitoring software was deployed within organizations in an on-premised, self-hosted fashion. But the rising popularity—and affordability—of cloud hosting brought many IT ...

Software Releases
New Monitoring Connector Releases – May 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Best Practices
Using DEM to Ensure Constant SaaS Application Performance

Performance, whether business or technical, is vital to any organization. And yet, SaaS performance is often overlooked, despite being a key factor to team efficiency and employee well-being. This blog post reviews some of the ...

Best Practices
How Can Digital Experience Monitoring Help Your ITOps and business Teams?

Digital Experience Monitoring (DEM) is an adjacent area to infrastructure monitoring which focuses on measuring and optimizing the end-user experience with IT service. DEM looks at multiple facets of digital experience across a range of ...

Best Practices
Extending IT Infrastructure Monitoring with DEM: Should You Care?

Ever feel like you’re stuck between irate users reporting IT service issues and IT teams frustrated by their limited ability to see what’s really going on beyond infrastructure? This blog post is for you, asking ...

Press Release
Centreon moves to Cloud-First and Continuous Delivery with new version 23.04

With this new version, Centreon strengthens its SaaS deployment capabilities, AI-based predictive monitoring, and integrates a record number of ideas from its community.  Paris, May 2, 2023 – Centreon, the leader in digital performance monitoring, ...

Software Releases
New Monitoring Connector Releases – April 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Software Releases
Centreon 23.04: Discover the Latest Release

The Centreon IT Monitoring platform exists in many shapes and sizes: you may choose the open-source project or one of several commercial editions, and you may decide to run it as a self-hosted platform or ...

Software Releases
New Connector Releases – March 2023

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

Best Practices
Why you need a hybrid IT monitoring solution

Hybrid IT combines various cloud services, private or public, with other types of on-premises or edge IT infrastructure. This computing strategy is changing how ITOps think about IT infrastructure monitoring. The focus is on a ...

Best Practices
Saas IT monitoring vs. self-hosted? Can TCO help make the best choice?

SaaS IT monitoring is becoming the new norm, although traditionally, IT monitoring platforms were deployed on premises, in self-hosted fashion. Now, where does your organization stand in the SaaS IT monitoring vs. self-hosted debate? Even ...

Best Practices
Integrating Network Assurance and IT Infrastructure Monitoring for stronger networks

It’s Monday morning, and John, a network engineer, is struggling with customers complaining about network issues. Yet no alerts are showing in the monitoring tool. What’s going on here? You may suggest John solves his ...

Software Releases
New Connector Releases – January 2023

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

Best Practices
ITOps 2023 Trends: Emphasis on Capacity Building

What’s in store for ITOps in 2023? Despite budget restrictions and much higher expectations, the news may be good for ITOps this year. Why? Because the smart way out for CIOs is to build ITOps ...

Best Practices
IT monitoring for 2023: Making ITOps reach their most ambitious new year resolutions

We’re jumping into 2023 full of hope, which for ITOps means less IT downtime, more flexibility and productivity, a deeper UX understanding, an observable business, and, of course, sustainable operations. Wishful thinking? No! This is ...

Best Practices
4 criteria to select an IT monitoring tool that will boost digital performance

The world is changing and so are monitoring tools. Back in the days when IT was more technical than strategic, IT monitoring tools consisted mostly in alert management. Today, sophisticated IT monitoring solutions play a ...

Software Releases
New Connector Releases – December 2022

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

Software Releases
IT Monitoring: graphical views made easier than ever with Centreon 22.10 and its revisited MAP extension

Summary: alongside new software version 22.10 of the Centreon monitoring platform, its popular MAP extension has been totally redesigned to facilitate the creation and update of graphical views. Views can be seamlessly migrated from the ...

Best Practices
Planning for Sustainable and Cost-effective IT Infrastructure

Which cloud infrastructure and related innovations will help I&O leaders adapt to an inflationary economy while improving sustainability and staying competitive? This blog post provides an overview of key trends informing the planning for sustainable ...

Best Practices
Open Source or Paid IT Monitoring: Which Should It Be?

When it comes to IT monitoring, an incredible diversity of solutions is available. The first broad choice is between an open source or a paid IT monitoring solution. Aside from their development  approach, their acquisition ...

Best Practices
TCO: The key to choosing an IT monitoring tool

When the time comes to shop for a new IT monitoring solution, you probably drafted a list of criteria to inform the final selection, based on the specs obtained from various stakeholders. How better can ...

User Stories
Normandy hospital consortium automates monitoring for strengthened IT service reliably and care journeys

“With Centreon, we completely redefined how IT monitoring is done. Rather than reacting to issues, we can now prevent them. Our IT system’s reliability has improved and so did our peace of mind, monitoring a ...

Best Practices
Energy Saving Tips for ITOps

ITOps are being tapped on the shoulder to contribute more to the organization’s efforts to save up on energy. Whether it’s to meet sustainability goals, reduce costs, or face pressing geopolitical imperatives, ITOps have at ...

Best Practices
Three ways to reduce IT monitoring costs

The war in Ukraine and the global rise of inflation have compounding effects on the global economy, which was just starting to recover from the pandemic.  In that context, the topic of cost reduction becomes ...

Best Practices
Is Centreon an Observability Solution?

Is Centreon an observability solution? The very short answer is yes— with a twist. More context is required to accurately answer this question, which is what this blog post will provide. The fact is, digital ...

User Stories
Manchester University NHS Trust Foundation relies on Centreon for optimal IT health across multiple hospital sites

“In the context of acute healthcare, IT service must be failproof. Across hospital sites, Centreon makes it easy for us to diagnose issues from their onset. We can customise it at will, building our own ...

User Stories
Automotive industry leader ZF Group paves the way for the future of its digital transformation with an innovative IT Monitoring Platform

“As an innovation-focused company, we wanted our monitoring platform to support future growth and transformation to cloud systems, enable automation and offer a central access point for a complete overview of our complex IT environment,” ...

Best Practices
What Makes the Best Cloud Monitoring Solution

Beyond cool features and capabilities, the best cloud monitoring solution is one that will equip you to face some of the most transformative cloud computing challenges over the next few years: intensified cloud migration, mind-numbing ...

Best Practices
A Technical Perspective on Enabling Business Observability

We were recently discussing the capabilities and features in a monitoring solution that enable a business observability strategy. But now the most important question is, how do you activate these capabilities to take your IT ...

Best Practices
AIOps for IT Monitoring: What to Expect Today and Tomorrow

Artificial intelligence (AI) and machine learning (ML) technologies are being applied across a wide range of applications, from entertainment to healthcare to transportation … and of course, IT operations, which gave us AIOps. But concretely, ...

User Stories
With Centreon, the Institut Florimont guarantees an optimal digital learning experience for 1,600 students

“Before adopting Centreon, identifying and anticipating incidents could be challenging. Now, we’ve extended the monitoring scope and manage the IT environment with more accuracy. We can respond faster in guaranteeing IT quality because we are ...

Software Releases
Centreon Fall’21 Release Beta Program Now Available

Three years ago exactly, when releasing Centreon 18.10, we switched to a two-software-release-per-year lifecycle plan. We haven’t looked back since. Seven software releases later, we’re still committed to this schedule. Come spring and fall, you ...

Best Practices
Automation: Connected Monitoring’s Secret Sauce

In increasingly hybrid environments, monitoring requires a high level of interconnection to ensure the highest visibility on the performance of IT services supporting the business. This is why IT automation has become an essential part ...

Best Practices
Hey Centreon! I want to interconnect with the rest of my stack.

In order to monitor IT service performance and ensure operational excellence, ITOps in the digital enterprise need to have a holistic view over their IT system, from cloud to edge, as well as IoT and ...

Best Practices
Connected Monitoring to Enable Holistic, Cloud to Edge Visibility

One of the main attributes of IT monitoring is its ability to adapt to major changes in IT systems and to provide a virtuous loop of visibility over every component in these IT systems, from ...

Software Releases
New software release: Centreon 21.04

Artificial Intelligence technologies and critical improvements in Alert Management and Auto-Discovery make monitoring Cloud-to-Edge infrastructure more efficient than ever. Years after years, whatever the pandemic situation and its implied remote working realities, we stick to ...

Best Practices
Preparing the future of IT monitoring: how can you set up your IT system for sustainable growth

The criticality of IT monitoring in organizations should not be underestimated, and it is not. Its role is crucial in ensuring availability, reliability and compliance of IT equipment and data. It goes far beyond merely ...

Best Practices
Connected IT Monitoring is Key to Next Generation of ITOps Monitoring

Just as seamlessly as you navigate the web, you should be able to “surf” the full length of the IT estate, no matter the technologies that comprise it. This smooth surfing is called Connected Monitoring, ...

Best Practices
5 stats that show Business KPIs still pose a major challenge in IT monitoring

Over the years, ITOps have seen monitoring become increasingly strategic for the business. The reason is simple: business relies on IT. No IT means no business. Centreon’s State of IT Monitoring has highlighted the fact ...

Best Practices
Unified IT monitoring: Liftoff to holistic and never look back

The State of IT Monitoring, a survey commissioned by Centreon has highlighted the ever-growing importance of IT monitoring in organizations between now and 2023. It also pinpoints the need for ITOps to change their monitoring ...

Best Practices
IT budget: 4 arguments to fight for your IT monitoring budget in the wake of the COVID-19 pandemic!

We can’t deny the COVID-19 pandemic has disrupted IT trends worldwide. The acceleration of digital transformation and telecommuting have prompted organizations to review their I&O strategies to adapt to the changing needs of both customers ...

Best Practices
Post-COVID-19 Digital Workplaces Will Need Smart IT Tools

We’re (almost) done with 2020. It will be remembered for the pandemic—but also for accelerating the transition from IT systems to smart digital mesh. ITOps will also remember 2020 as the year they needed their ...

Best Practices
How to Assess IT Monitoring Maturity

We recently had a panel of 200 IT professionals assess their IT monitoring maturity using our online assessment tool, and on average, they found themselves about midway on their transition to modern IT monitoring aka ...

Best Practices
IT monitoring is the new long-term strategic priority for digital businesses and here’s why

The 1st edition of State of IT Monitoring, a research  by Centreon and Vanson Bourne confirms the strategic importance of IT monitoring in corporate governance. This trend, which has accelerated since the beginning of the ...

Best Practices
The Best IT Monitoring Solutions Are Cost-Efficiency Tools

It’s natural to think of cost effectiveness as “less.” But in that “less” there’s in fact an opportunity to get more. Cost optimizing often leads to more innovation and more performance. Take this as proof: ...

Best Practices
Customer experience: 6 not-to-be-missed Smart Monitoring trends this year

Transforming one’s monitoring practices to meet the demands of customer experience and to achieve business goals is (very) much in style these days. But don’t get it wrong. This fundamental trend is prompting I&O to ...

Best Practices
Out with Device-Centric Monitoring!

2020 is the perfect year to push for change. There’s an urgency to remove digitalization roadblocks, and ITOps are being challenged to play a larger part in organizational performance. More than ever, they are being ...

User Stories
A word from an expert: Transforming IT monitoring to meet customer experience requirements

Loïc Fontaine, a Centreon partner since 2014, shares his observations and analysis on the new role played by IT monitoring in serving the customer experience. Loïc noticed that his clients’ expectations and practices in terms ...

Best Practices
Back to the future… in 2030

“Say Mommy, say Daddy, what was IT monitoring like before Smart Monitoring? “ You’ve probably heard about dystopian novels, such as The Handmaid’s Tale, which propel the hero into an alternative reality or future? Let’s ...

Best Practices
The ABC & D of Monitoring in Times of Innovation

Adopting new technology is exciting. Brave new possibilities are opening for the business, and I&O teams rejoice in the promise of streamlined processes. Oh, but wait, the new project does come with some challenges. One ...

Best Practices
Ebook: IT Monitoring has superpowers… and so do you

While IT monitoring originates as far back as IT itself does, for a long time its scope was limited to technical monitoring and to Production and Infrastructure teams. However, with business and IT being inevitably ...

Best Practices
New IT monitoring challenges: are you customer-centric ready?

After many years of being just buzz words, new technology – Artificial Intelligence (AI) the Cloud or IoT – have made their way into businesses and have become an operational reality. The digital revolution has ...

Best Practices
A Framework for Assessing IT Monitoring Modernization

You’re attending a cocktail party, and someone comes by asking, “How modern is your IT monitoring?” OK, little chance of that happening. But if you’re fielding complaints from users noticing service issues before IT does, ...

Best Practices
5 Essential Questions on the Cost of IT Monitoring

It’s cost review season! IT monitoring is in itself an activity that helps control costs through continuous performance analytics, but today it’s time to check if you’re overspending on IT monitoring tools. IT monitoring pricing ...

Best Practices
7 Signs it’s time to optimize your IT monitoring investments

Few ITOps specialists wake up at night thinking of the up to 301 different IT monitoring tools, proprietary or open source, that are part of the average IT estate. But what if they did? Cleaning ...

Best Practices
Understanding the Value of Holistic IT Monitoring

We just published a report, Best Practices for IT Monitoring, that explores how to make IT monitoring more efficient and relevant to a business. It’s based on unbiased Centreon reviews taken from IT Central Station. ...

Best Practices
How to prepare for AIOps—even if you’re not there yet

Reading the future is certainly the most difficult requirement on your job description. For many organizations, AIOps still bring more questions than they can answer. When and how should you adopt AIOps (or Artificial Intelligence ...

Best Practices
5 benefits of adding user experience to your IT monitoring

Centreon 20.04 integrates a new connector for Maltem Insight Performance (MIP), enabling the collection of user experience KPIs. In this blog post, Marion Dussarrat, Marketing Manager from Maltem explains the benefits of adding user experience ...

Best Practices
Does MTTR still count today? Can it still be improved?

Yes and yes. IT infrastructure monitoring (some call it network monitoring) has evolved over the years to incorporate a focus on business performance, tracking the essential workflows that support the ability of a business to, ...

Software Releases
6 Key Features of Centreon 20.04, and Why You Should Start Using Them

It’s April, and there you are, a new version of Centreon is hatching. This blog post provides a quick overview of what to expect out of 20.04. The best way to discover what the new ...

Updates
IT Monitoring: New Generation

The current crisis is dramatic for a great number of us and naturally our health comes first and foremost. But at the same time, we cannot fail to see that this is an opportunity to ...

Best Practices
3 infrastructure best practices for the 2020s

The clock is ticking. IT monitoring that limits itself to measuring availability and resource levels will have lost most of its relevance in just a few years. This will limit the organization’s ability to innovate ...

Best Practices
How to use ITIM to make infrastructure and operations (I&O) more customer-centric

We’ve recently described what legacy IT infrastructure monitoring (ITIM) is and reviewed the risk of maintaining the status quo. By definition and purpose, the digital organization is focused on services and value, while I&O is ...

Best Practices
COVID-19: 7 Tips for Setting-Up Remote Work and Other Emergency Measures

At the outset of the pandemic, we quickly set up all of our employees for remote work and adapted our IT system so it could manage the impacts of the Covid-19 pandemic, including lockdowns happening ...

Best Practices
What is Legacy IT Monitoring?

If, like in a majority of organizations, your IT infrastructure has evolved towards a digitalized architecture (i.e., cloud, containers, microservices, containers), the time may be ripe to modernize your ITIM practices too. According to industry ...

User Stories
IT monitoring around the clock: How Centreon is supporting a business that never goes to sleep

“With global operations spread across continents and time zones, our business is always on and is highly dependent on service availability. We don’t just sell software, we promote exceptional customer experiences, and we have to ...

User Stories
How IT monitoring helps NGOs face human, financial and logistical challenges

How IT monitoring helps NGOs face human, financial and logistical challenges, maximizing availability of crucial infrastructure and software on humanitarian missions.  The digital revolution is bringing Non-Governmental Organizations (NGOs) new IT challenges to contend with. Julien ...

Best Practices
Getting Ready for a New Decade of IT Innovation

The 2020s, age of the digital business, and how I&O organizations will be in need of a solid team player to make sense of their expanding digital ecosystem.  A shiny new decade is a good ...

User Stories
Centralized monitoring contributes to improving the delivery of public services in a metropolitan area

Centralized monitoring of shared IT resources contributes to safeguarding operational capabilities for 1,500 municipal personnel, improving the delivery of public services in a metropolitan area. “Auvergne Metropole is a metropolitan area in the center of ...

User Stories
How IT monitoring supports École Polytechnique organizational excellence, a world-leading tech graduate school

“Public service, quality of delivery and user experience are our core values. About 6,000 people depend on constant IT service on campus: teachers, students, researchers, start-up incubation and acceleration program staff… We’re responsible for an ...

Best Practices
IT Monitoring That Sells Burgers

The characteristics of modern infrastructure monitoring, as simple and business-worthy as the customer experience it supports.  Ordering fast food is a fairly simple customer experience, if you know what you want to eat. Yet, clicking ...

Best Practices
3 Steps to Jumpstart IT Performance

Follow the Workflow: Reframing the ITIM Conversation Great IT makes for great business. Everybody now takes this for granted—but maybe not deeply enough. It’s one thing to invest in the latest tools and tech, quite ...

Software Releases
Business-Aware ITOps gets new push with 19.10 release

We’re constantly evolving our IT monitoring platform and approach to make it as easy as 1, 2, 3 to leverage IT infrastructure monitoring as a frontline performance enabling tool. As we’re launching our most recent ...

Software Releases
New Centreon EMS 19.10 Software Release

We are proud to announce today the general availability of version 19.10 of our Business-Aware, Hybrid IT Infrastructure Monitoring solution: Centreon EMS. Every six months in April and October Centreon releases a new version of ...

User Stories
Pixagility: when IT Monitoring helps to provide seamless video broadcast experiences

With its unique technological expertise, Pixagility helps European and African broadcasters enhance video content for their audiences. Pixagility uses Centreon Business Edition to provide seamless video broadcast experiences – from infrastructure to viewers’ screens With its ...

Tutorials
Monitoring Kubernetes and Docker with Centreon

In this tutorial we will show how Centreon can monitor a Kubernetes cluster orchestrating Docker containers. Kubernetes is the most popular orchestration solution when it comes to deploying containerized applications and microservices. And Prometheus comes ...

Best Practices
How to Troubleshoot TCP Performance for Your SaaS and Cloud Applications

Guest article From time to time, we like to ask our partners to share their ITOp expertise and best practices with you. Today, Boris Rogier Director of Business Development at Accedian discusses TCP performance for ...

Best Practices
Dealing With Outdated IT—And Being OK With It

“Obsolete” is no one’s favorite word (unless you sell new tech). Yet, we all have to deal with it at some point in the digital transformation journey. There are countless reasons to cling to outdated ...

Updates
Finally: Much Needed ITOps Visibility into End User Experience

Integration of Accedian’s SkyLIGHTTM PVX NAPM solution into Centreon What would you rather know? That your organization’s infrastructure is running normally? Or That users are experiencing a productive day thanks to optimally delivered IT service? ...

Updates
The Sky Is Full of Clouds

Managing Multi-Cloud Environments Anyone looking up to the sky will notice: Cloud computing is not the monolithic entity most of us would want it to be. There is more than one cloud out there and ...

Software Releases
3 Compelling Reasons to Monitor With Centreon EMS 19.04

There’s a new Centreon EMS version and you may be wondering what new possibilities it can open for your organization. In this post, we’re giving you three compelling reasons and more to explore Centreon EMS, ...

Software Releases
Centreon 19.04 Release: Connecting the dots between Multi-Cloud & Legacy IT Monitoring

Hot off the press! The new features of Centreon 19.04 are now yours to discover. With this update, Centreon helps you connect the dots between multi-cloud and legacy environments for dynamic and future-proof IT monitoring ...

Tutorials
Monitoring Microsoft Azure with Centreon

In this tutorial we’ll describe how Centreon can monitor the resources you’re deploying into the Microsoft Azure cloud platform. To make things easier we’ll take an example: how to monitor an Azure Virtual Machine with ...

Tutorials
Monitoring AWS with Centreon

In this tutorial, we’ll describe how Centreon can monitor the resources you’re deploying into the Amazon Web Services cloud platform. The Centreon solution includes multiple plugins to monitor AWS: one plugin per AWS service. At ...

Best Practices
Fresh Outlook: Monitoring for Infrastructure Diversity

Tired of hearing the word “hybrid?” This blog post takes a closer look at what actually hides behind the notion of hybrid infrastructure: a new paradigm of infrastructure (or digital) diversity. Why should you care? ...

Best Practices
8 rules you’ll love for finding your ideal IT monitoring solution

Your IT tools have been through it all with you. Secret weapon, faithful companion and right arm; they’ve seen you through the greatest IT challenges. To help you choose an IT infrastructure monitoring solution that ...

Best Practices
Give Everyone a View on Business-Critical IT Performance

Let’s set the stage with what we know already: in the digital economy, an organization’s performance is entirely dependent on the smooth operations of its IT system. How are employees expected to do their job ...

User Stories
Publicly listed French automotive distribution leader, Groupe PAROT leverages Centreon for improved operations visibility and proactivity

Groupe Parot is a distributor of consumer and commercial vehicles, offering 15 brands including Ford, BMW, Mini, Mazda, Mitsubishi, Fiat, Alfa Romeo and Jeep. The company has been in business for over 40 years. In 2016, ...

Best Practices
Making the Case for ITOM Decentralization

Although your role is to enable the creation of value, value is not necessarily created in the traditional brick and mortar of just your office. Value is created where your end-users work. More often than ...

Best Practices
Spelling RESILIENCE One Location at a Time

Here’s a question to which we can now provide a pleasant answer: Should building resiliency into an IT system require heavy investment in resources, like expensive, new infrastructure or hiring a larger team of IT ...

Best Practices
Lost in the Quest for Agility: Local Empowerment

Like 99.9% of businesses managing extensive, mission-critical systems, your organization has embarked on a never-ending quest for agility, invoking the magic password: STREAMLINE. Everyone’s in on the race to streamline operations and processes to lower ...

Software Releases
Latest version of our software suite: Centreon 18.10!

We are proud to announce the following availability of the latest version of our software suite: Centreon 18.10! What’s new? First and foremost: Centreon Remote Server, a major addition to our much acclaimed distributed architecture. ...

User Stories
New Value, New Growth: Expanding IT Monitoring Consultancy, Lolokaï Conseil Strengthens Partnership with Centreon to Boost its Service Offering

In this interview with Centreon, Loïc Fontaine, Owner and Technical Director of Lolokaï Conseil, a France-based IT monitoring consulting boutique with clients as far as the South Pacific, and a long-time Centreon convert, shares his ...

Software Releases
Centreon 18.10: new versioning scheme (and more!)

In the coming weeks, Centreon will announce its newest version of the software suite. Version 18.10 will bring its fair share of new functionalities, with specific changes kept under wraps until its release. We’ll also ...

Software Releases
Removing the complexity in monitoring Hybrid IT infrastructure: Introducing New Amazon Web Services (AWS) Plugin Packs

Managing hybrid IT infrastructure is the new norm as most businesses embrace the latest IaaS or SAAS solutions, combining them with existing on-premise or branch-based legacy systems. You may already use or are looking to ...

Best Practices
Good Practices: 4 Post Implementation to Maintain Your IT Monitoring System

So you’re done with the deployment of your IT monitoring system. It’s been carefully designed, configured, and implemented. A bright new era of active monitoring is starting. But is it really the end of the ...

Best Practices
Failing the implementation of your monitoring solution (guaranteed): the 10 most common errors

Monitoring has been part of the IT landscape for a long time and we often forget that deploying a monitoring solution needs to follow precise rules.  Due to the fact that a large number of ...

Best Practices
8 key advantages for I&O teams & their business stakeholders

Centreon EMS is Centreon’s full enterprise solution, designed to take IT infrastructure, systems and network performance monitoring to a whole new level of relevance for business operations. Here are 8 obvious reasons for Centreon EMS. ...

Best Practices
8 criteria for choosing your IT monitoring tool, or how to switch from love at first sight to a long-term relationship!

A love affair is burgeoning between you and your monitoring tool. It’s a relationship that should be steady and long term, quite simply because it’s going to be your everyday partner for a long time. ...

Best Practices
Monitoring projects: defining the scope, a key success factor that shouldn’t be overlooked

Good news. You’ve decided to set up a monitoring project. You’ve asked the right questions before starting and now you need to move forward to the next step: defining the scope of the project. As ...

Tutorials
How Centreon EMS can help your ITOM teams to monitor infrastructure & IT services?

In our recent tutorial “Create your own custom view with Centreon”, Laurent teached you how to use the widgets correctly. I would like to supplement that tutorial today by showing you how to use the ...

Best Practices
5 topics to consider before launching a monitoring project

Through experience, we know that many monitoring projects start when an intern arrives in the company (it’s even how Centreon was born) and is put under the orders of an overworked “adminsys” who follows the ...

Best Practices
The preconceived ideas about monitoring we would like to see the back of (because they’re 10 years out of date …)

Between the fans, those who find the subject complex, and those who only have a limited use for it, monitoring is still too often the victim of preconceived ideas from the turn of the century. ...

Best Practices
What if your IT monitoring tools let you give your users more autonomy?

Monitoring tools are above all intended for IT professionals so that they can secure and automate their information system monitoring. But not only…

Best Practices
Best Practices: 5 good reasons to opt for an IT monitoring software program which interfaces with your information system

Openness and interoperability have become undeniable key criteria for many IT decision-makers. Monitoring has not escaped this trend. Choosing an IT monitoring tool capable of easily communicating in almost real-time with an information system is ...

Software Releases
New versions of Centreon products to guarantee Centreon 3.4 compatibility

The release of Centreon 3.4, the new version of our open source solution, is accompanied by a version upgrade of all Centreon products. The new versions of Centreon EPP, Centreon MAP, Centreon BAM and Centreon ...

Best Practices
BEST PRACTICES: how your IT monitoring system can help you to reduce the number of calls to the helpdesk?

With an IT monitoring system implementation, the IT department easily collects data on the status and availability of its various IT equipment. The graphic visualisation of collected data, combined with modeling applications status for each ...