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Definition Service Mapping

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Glossary Service Mapping

Definition

Monitoring IT services as a composite by grouping all the underlying infrastructure components, identifying their logical relationship and mapping dependencies to identify causality. Facilitates root-cause analysis, keep track of Service Level Agreements, report on IT Services MTTR or MTBF.
The BAM extension of the Centreon platform allows for extensive Service Mapping.

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Normandy hospital consortium automates monitoring for strengthened IT service reliably and care journeys

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Centralized monitoring contributes to improving the delivery of public services in a metropolitan area

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Artesys Orion Reinforces Their IT Management Services Portfolio with Centreon-backed IT Monitoring

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NC2, a Managed Service Provider that is part of global group Visiativ

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Telkea relies on a single Centreon MSP console to monitor IT performance-theirs and their clients’

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MSP & Telecom Operator CELESTE Relies on Centreon for unified IT Monitoring and Data-Driven Client Insights

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Observability

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AIOps

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Connectivity pioneer RNP uses Centreon to provide high availability, secure networking to Brazil’s academic and research institutions

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Centreon Features

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Centreon Editions

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Is Centreon an Observability Solution?

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Automotive industry leader ZF Group paves the way for the future of its digital transformation with an innovative IT Monitoring Platform

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Inetum and Centreon announce their partnership to address emerging business monitoring needs

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A Technical Perspective on Enabling Business Observability

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Observability Capabilities and Features

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Pillars of an Observability Strategy

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What Is Observability — And Why You Should Care

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From the field: Optimizing ITOps with Immersive Monitoring

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Centreon and Solutionbox Informationstechnologie GmbH partner to help clients recenter monitoring on business outcomes

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Partnership: Centreon and Solutionbox Informationstechnologie GmbH partner to help clients recenter monitoring on business outcomes

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Connected Monitoring: Monitor your Blockchain with Centreon

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5 Trends for a New ITOps Roadmap in 2021

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Graylog and Centreon: Your IT monitoring system’s got talent!

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The Best IT Monitoring Solutions Are Cost-Efficiency Tools

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Out with Device-Centric Monitoring!

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Ebook: IT Monitoring has superpowers… and so do you

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Healthcare: when IT monitoring helps to streamline and secure the patient care journey

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Does MTTR still count today? Can it still be improved?

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Webinar: What’s New in the Centreon 20.04 Software Release?

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6 Key Features of Centreon 20.04, and Why You Should Start Using Them

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Conytec Partners with Centreon to Support Clients Holistically

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Monitoring AWS RDS with Centreon, for a full visibility on hybrid IT

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Amer Sports reinforces the management of its digital value chain

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3 Steps to Jumpstart IT Performance

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Business-Aware ITOps gets new push with 19.10 release

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New Centreon EMS 19.10 Software Release

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Finally: Much Needed ITOps Visibility into End User Experience

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Case study: Métropole de Bordeaux

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Case study: French departmental council of Haut-Rhin

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Case study: Fondation de France

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Case study: OPT New-Caledonia

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New Monitoring Connectors – September 2023

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Centreon 23.04: Discover the Latest Release

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Centreon Fall’22: what’s new in the 22.10 software version?

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IT Soluções uses Centreon to accelerate the digital journey for Brazilian enterprises

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Monthly Plugin Packs Releases – May 2022

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TFO chooses Centreon as the starting point of a visibility culture, leveraging better collaboration and reporting capabilities

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Centreon Fall’21 Release Beta Program Now Available

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Enabling Business Observability — What does it take?

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How Can CIOs Demonstrate IT Value to Business? (And How Can IT Monitoring Help?)

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FM Logistic relies on Centreon for constant IT availability and managing digital challenges in the supply chain

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How to Assess IT Monitoring Maturity

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Customer experience: 6 not-to-be-missed Smart Monitoring trends this year

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A Framework for Assessing IT Monitoring Modernization

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7 Signs it’s time to optimize your IT monitoring investments

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Understanding the Value of Holistic IT Monitoring

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An Industry First: The Best of IT Monitoring Forever Free for Up to 100 Devices

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IT Monitoring: New Generation

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3 infrastructure best practices for the 2020s

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COVID-19: 7 Tips for Setting-Up Remote Work and Other Emergency Measures

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IT monitoring around the clock: How Centreon is supporting a business that never goes to sleep

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Getting Ready for a New Decade of IT Innovation

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How IT monitoring supports École Polytechnique organizational excellence, a world-leading tech graduate school

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The Sky Is Full of Clouds

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Publicly listed French automotive distribution leader, Groupe PAROT leverages Centreon for improved operations visibility and proactivity

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Spelling RESILIENCE One Location at a Time

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Save the Date: Monitorama Europe – Sept. 4 & 5, 2018

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Case study: Agri-Food Sector

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8 key advantages for I&O teams & their business stakeholders

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Opinion piece: your monitoring tool has super powers…

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Actionable macro & micro views for better-informed IT Operations Management

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Best Practices: 5 good reasons to opt for an IT monitoring software program which interfaces with your information system

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