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Business-aware IT monitoring is a distinct advantage of the Centreon platform. It refers to the ability to have end-to-end vision on performance, from the deepest layers of an IT system up to the business services level of the organization. By extension, it refers to an integrated view of IT monitoring that acts as a common reference for both IT and business line managers, as SLAs are tracked and decisions are made, for example to add capacity or prioritize investments in order to sustain optimal business activity.