Skip to content

Blog Centreon MSP Edition

Software Releases
New Monitoring Connectors – June 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Centreon Release Cadence and Version Lifecycle

Starting in October 2024, Centreon is updating the Release Cadence and Version Lifecycle of its Self-Hosted Centreon IT Monitoring software platform. All Centreon users should read this blog post to understand how this may impact ...

Best Practices
Centreon’s seamless integration with OT environments: enhancing monitoring capabilities across industries

In the age of digital transformation, innovative User Experience requires interactions with non-IT devices in the physical world. Industrial control systems (ICS) have evolved, and they are now increasingly connected to Business Applications in the ...

Best Practices
Navigating the unique challenges of Operational Technology (OT) monitoring: the case for centralized solutions

Operational Technology (OT) systems form the backbone of critical infrastructure across various industries, ranging from manufacturing plants and utilities to transportation networks and financial institutions. Unlike traditional Information Technology (IT) infrastructure, which primarily focuses on ...

Software Releases
New Monitoring Connectors – May 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Best Practices
Beyond Monitoring IT, the impact of OT in performance management

Operational Technology (OT) refers to the hardware and software systems used to monitor and control physical devices, processes, and infrastructure in industrial environments. Unlike Information Technology (IT), which focuses on data processing and communication, OT ...

User Stories
With Centreon, CTG Luxembourg PSF leverages IT monitoring as a key selling point

“If I had to assess the before/after effects of implementing Centreon, the main observation would be that we’re more confident. We know that everything is under control and that if there’s a problem, we’re alerted ...

Software Releases
New Monitoring Connectors – April 2024

Every month, Centreon extends its monitoring connector catalog and implements new connectors, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Best Practices
Navigating the modern MSP landscape: trends and modernization strategies

The Managed Service Provider (MSP) industry is in the throes of profound transformation, catalyzed by rapid advancements in technology, shifts in the global economy, and demanding customer expectations. In the ever-evolving landscape of Managed Service ...

Press Release
Centreon Launches Dedicated MSP Partner Program to Address Growing Market Needs

As a partner-first company, Centreon extends its “ON” partner program to better serve Managed Service Providers and support their growth and profitability challenges. Paris, March 21, 2024 – Centreon, the leading partner in digital performance ...

Software Releases
New Monitoring Connectors – March 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Ebooks Resources
Ebooks Resources
Corporate Resources
Software Releases
New Monitoring Connectors – February 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – January 2024

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools.  The result: increased visibility and business observability capabilities. We also offer ...

Software Releases
New Monitoring Connectors – December 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with always more ITOps tools. The result: increased visibility and business observability capabilities. We also offer ...

Best Practices
Monitoring OT With Raspberry Pi and Centreon

It might be a little late to pick raspberries, but it’s never too late to start monitoring operational technologies, such as SCADA. And it’s now easier than ever:  Centreon 23.10 lets you monitor your industrial ...

Press Release
Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon’s position at the forefront of the convergence of IT and OT monitoring Paris, November 30, 2023 – Centreon, a leader in digital performance monitoring is ...

Software Releases
Centreon 23.10: Discover the Latest Release

Centreon’s IT monitoring platform is diverse in its offerings, whether it is the open source project, one of our commercial editions, or the choice between self-hosted deployment or our SaaS option. As we get ready ...

Software Releases
New Monitoring Connectors – October 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Best Practices
Centreon AIOps Extension: How AI in Monitoring Can Skyrocket IT Operations Team Productivity

Artificial intelligence (AI) has been making headlines for several months, often featuring the instantly famous ChatGPT. But away from the projectors, AI is quietly taking its place in our daily lives, and is now integrated ...

Software Releases
New Monitoring Connectors – September 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

User Stories
Telkea relies on a single Centreon MSP console to monitor IT performance-theirs and their clients’

“Reporting is essential because it provides accurate information on the availability and capacity of systems and network infrastructure, which define performance, and therefore SLA compliance. We chose Centreon as our single monitoring console. The solution ...

Software Releases
Summer 2023’s New Monitoring Connectors

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Press Release
Distributor N4B Partners with Centreon to Help MSPs, Resellers and Integrators Accelerate Their Business

Through this partnership, the Italian GDPR and IT solutions distributor provides new digital performance capabilities to support channel partners as they capture high value managed service opportunities and gain competitive advantage through advanced technology, AIOps. ...

Best Practices
SD-WAN: What If You Actually Switched to Monitoring?

Many organizations have implemented SD-WAN to enhance performance and connectivity. Yet, it rarely offers optimal visibility into all performance improvement levers. Here’s how to improve SD-WAN monitoring. According to IDC predictions, global spending on SD-WAN ...

Best Practices
Monitoring digital performance: The Combined Benefits of ITIM and DEM

ITIM, DEM… Who cares about acronyms today? What organizations want is to monitor all aspects of digital performance. Although IT infrastructure monitoring (ITIM) and digital experience monitoring (DEM) used to be separate areas, they are ...

Software Releases
New Monitoring Connector Releases – June 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Press Release
Centreon unveils its latest monitoring innovations at AWS Summit Madrid and Milan

Paris, June 19, 2023 – Centreon, a leader in digital performance monitoring, announces its participation at the AWS Summit in Madrid and Milan, scheduled for June 15 and June 22 respectively. The software company is ...

Best Practices
Telecommuting: The Conditions for Maximum Productivity

Maintaining the productivity of telecommuting employees is a major challenge. While this new way of working has helped maintain business continuity during the COVID-19 pandemic, organizations are now seeking ways to retain a proven model ...

Best Practices
ITIM and DEM: a Power Couple for Digital Performance & Observability

Together we are stronger, goes the popular saying, and it’s true of the powerful association between ITIM and DEM. This blog post looks at the added value to digital performance and business observability brought by ...

Best Practices
Self-Hosted IT Monitoring: Does it Still Make Sense in this Cloud Era?

Answering this question from the perspective of TCO, high availability, and security. Historically, IT monitoring software was deployed within organizations in an on-premised, self-hosted fashion. But the rising popularity—and affordability—of cloud hosting brought many IT ...

Software Releases
New Monitoring Connector Releases – May 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Best Practices
Using DEM to Ensure Constant SaaS Application Performance

Performance, whether business or technical, is vital to any organization. And yet, SaaS performance is often overlooked, despite being a key factor to team efficiency and employee well-being. This blog post reviews some of the ...

Best Practices
How Can Digital Experience Monitoring Help Your ITOps and business Teams?

Digital Experience Monitoring (DEM) is an adjacent area to infrastructure monitoring which focuses on measuring and optimizing the end-user experience with IT service. DEM looks at multiple facets of digital experience across a range of ...

Best Practices
Extending IT Infrastructure Monitoring with DEM: Should You Care?

Ever feel like you’re stuck between irate users reporting IT service issues and IT teams frustrated by their limited ability to see what’s really going on beyond infrastructure? This blog post is for you, asking ...

Press Release
Centreon moves to Cloud-First and Continuous Delivery with new version 23.04

With this new version, Centreon strengthens its SaaS deployment capabilities, AI-based predictive monitoring, and integrates a record number of ideas from its community.  Paris, May 2, 2023 – Centreon, the leader in digital performance monitoring, ...

Software Releases
New Monitoring Connector Releases – April 2023

Every month, Centreon extends its monitoring connector catalog and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability capabilities. We also offer enhancements ...

Software Releases
Centreon 23.04: Discover the Latest Release

The Centreon IT Monitoring platform exists in many shapes and sizes: you may choose the open-source project or one of several commercial editions, and you may decide to run it as a self-hosted platform or ...

Software Releases
New Connector Releases – March 2023

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

Best Practices
Why you need a hybrid IT monitoring solution

Hybrid IT combines various cloud services, private or public, with other types of on-premises or edge IT infrastructure. This computing strategy is changing how ITOps think about IT infrastructure monitoring. The focus is on a ...

Best Practices
Saas IT monitoring vs. self-hosted? Can TCO help make the best choice?

SaaS IT monitoring is becoming the new norm, although traditionally, IT monitoring platforms were deployed on premises, in self-hosted fashion. Now, where does your organization stand in the SaaS IT monitoring vs. self-hosted debate? Even ...

Best Practices
Integrating Network Assurance and IT Infrastructure Monitoring for stronger networks

It’s Monday morning, and John, a network engineer, is struggling with customers complaining about network issues. Yet no alerts are showing in the monitoring tool. What’s going on here? You may suggest John solves his ...

Software Releases
New Connector Releases – January 2023

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

Best Practices
ITOps 2023 Trends: Emphasis on Capacity Building

What’s in store for ITOps in 2023? Despite budget restrictions and much higher expectations, the news may be good for ITOps this year. Why? Because the smart way out for CIOs is to build ITOps ...

Best Practices
IT monitoring for 2023: Making ITOps reach their most ambitious new year resolutions

We’re jumping into 2023 full of hope, which for ITOps means less IT downtime, more flexibility and productivity, a deeper UX understanding, an observable business, and, of course, sustainable operations. Wishful thinking? No! This is ...

Best Practices
4 criteria to select an IT monitoring tool that will boost digital performance

The world is changing and so are monitoring tools. Back in the days when IT was more technical than strategic, IT monitoring tools consisted mostly in alert management. Today, sophisticated IT monitoring solutions play a ...

Software Releases
New Connector Releases – December 2022

Every month, Centreon extends its connector catalog (a.k.a. monitoring packs or Plugin Packs) and implements new ones, allowing you to connect your IT monitoring with more ITOps tools. The result: increased visibility and business observability ...

User Stories
MSP & Telecom Operator CELESTE Relies on Centreon for unified IT Monitoring and Data-Driven Client Insights

“To support our growth, we needed to take IT monitoring to the next level. We redesigned our entire IT monitoring architecture and centralized all metrics within Centreon. Leveraging the solution’s performance and ergonomics, we have ...

Software Releases
IT Monitoring: graphical views made easier than ever with Centreon 22.10 and its revisited MAP extension

Summary: alongside new software version 22.10 of the Centreon monitoring platform, its popular MAP extension has been totally redesigned to facilitate the creation and update of graphical views. Views can be seamlessly migrated from the ...

User Stories
MSP REST Solution Relies on Centreon’s Powerful Capabilities for Anywhere, Anytime Client Infrastructure Availability

“To provide clients with superior service quality in a follow-the-sun model, we rely on Centreon’s flexibility, powerful capabilities and interoperability. We can more easily anticipate anomalies, we can resolve breakdowns more quickly, and we can ...

Best Practices
Open Source or Paid IT Monitoring: Which Should It Be?

When it comes to IT monitoring, an incredible diversity of solutions is available. The first broad choice is between an open source or a paid IT monitoring solution. Aside from their development  approach, their acquisition ...

Best Practices
TCO: The key to choosing an IT monitoring tool

When the time comes to shop for a new IT monitoring solution, you probably drafted a list of criteria to inform the final selection, based on the specs obtained from various stakeholders. How better can ...

Best Practices
Energy Saving Tips for ITOps

ITOps are being tapped on the shoulder to contribute more to the organization’s efforts to save up on energy. Whether it’s to meet sustainability goals, reduce costs, or face pressing geopolitical imperatives, ITOps have at ...

Best Practices
Three ways to reduce IT monitoring costs

The war in Ukraine and the global rise of inflation have compounding effects on the global economy, which was just starting to recover from the pandemic.  In that context, the topic of cost reduction becomes ...

User Stories
IT Soluções uses Centreon to accelerate the digital journey for Brazilian enterprises

“With Centreon we help clients in so many ways—we help them make the most of their IT environment, we help them save time and money managing IT, and ultimately, we help them understand the value ...

User Stories
MEANQUEST relies on Centreon to offer clients the best of IT monitoring

“We have expanded our service offerings with new and increasingly customized services, which integrate infrastructure monitoring with Centreon. We transitioned from using an in-house open-source Centreon solution to integrating the Centreon MSP solution into our ...

User Stories
Multicloud MSP ITS Integra uses Centreon as a unique platform to monitor all their client environments–from cloud to edge

 “Thanks to the Centreon IT monitoring platform’s flexibility and scalability, we meet our clients’ latest IT and business requirements. Using just one solution, we manage legacy and cloud environments, automate all our processes, and provide ...

Best Practices
MSP: 4 levers to create customer value using your IT monitoring solution

As an MSP, you operate in a highly competitive market. At Centreon, we believe that with the help of smart monitoring, MSPs will no longer have to choose between improving productivity, creating high value-added services ...

Best Practices
How accelerated digitalization is making MSPs rethink their business

The digital revolution did not change your mission as a Managed Service Provider (MSP): Ensuring your clients’ IT systems are available and productive, through offering an array of customized managed services. From network monitoring to ...

User Stories
Econocom uses Centreon monitoring to guarantee client infrastructure compliance

“Centreon monitoring is a standard feature within our Econocloud and PowerCloud packages. Through this integration, we can offer more value adding services to our customers. Centreon supports the daily management of our client accounts and ...

User Stories
Hub One relies on Centreon to guarantee the quality of its managed services and enhance customer experience

“We must therefore ensure a high level of IT service delivery, a rigorous level of security, and guarantee our clients easy access to visualize their managed services, as their operational excellence, business results and reputation ...

MSP
NC2, a Managed Service Provider that is part of global group Visiativ

NC2, subsidiary of Visiativ Group, reinforces its commitment to clients by making Centreon a standard feature of managed services agreements. NC2, a Managed Service Provider (MSP) that is part of global group Visiativ, has made the IT ...