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By adding Centreon solutions to their observability-enabling portfolio, Scicom addresses previously underserved needs on the market, combining high reliability infrastructure monitoring with robust APM and AIOps capabilities.

Paris & Toronto - March 18, 2022Centreon, a trusted partner for IT operational excellence, and Scicom Infrastructure Services, an Atlanta, Georgia-based industry leading technology consulting and services organization serving Fortune 500 companies in the US and abroad, are teaming up to offer observability-enabling monitoring solutions for infrastructure components. The partnership will allow Scicom to bridge needs for more observability at the infrastructure level as the Centreon platform can correlate infrastructure metrics with business KPIs as well as interface with other observability-enabling tools, such as APM and AIOps platforms.

Scicom provides support to some of the most mission-critical systems in the world. We’re constantly growing our service and solution portfolio to meet ever more sophisticated needs, including an intensifying demand for interoperable observability solutions,” explains Samit Roy, CEO, Scicom Infrastructure Services

A U.S.-headquartered system integrator with global operations, Scicom serves leading government organizations and enterprises from a broad range of industries, including financial services, healthcare, hospitality, retail, and gaming. Scicom services span key technology domains including architecture, applications, infrastructure, management consulting, and enterprise software. 

Scicom’s clients are managing highly complex application environments and they are combining a range of monitoring platforms to build a scalable, integrated observability stack, in the most cost-efficient and streamlined manner. “With the proper set of solutions in place, including an observability-enabling infrastructure monitoring solution, IT teams gain a deeper understanding of their highly dynamic and distributed system and can better manage and optimize digital performance,” adds Samit Roy, CEO, Scicom Infrastructure Services. 

With its extended roots in North America, Centreon can support Scicom teams in their time-zone. “Centreon monitors complex and highly distributed IT environments, with thousands of end points. It can interconnect with the rest of an enterprise observability stack—so it’s natural for us to partner with system integrators such as Scicom to provide pointed expertise in the area of business-aware and observability-enabling high availability infrastructure monitoring,” said Marc-Antoine Hostier, Chief Operating Officer at Centreon. “We’re pleased to have them join our partner network.

Scicom first discovered Centreon because their staff enjoyed using the solution. “Today, we merge Centreon with other partner solutions in adjacent areas, such as APM and AIOps (Splunk, BigPanda, Moogsoft, etc.) We thus fill a gap, addressing unmet observability needs on the market, including in industries where such capabilities are strategic to elevate the customer experience, such as retail, hospitality, and banking operations. Centreon can also be integrated to IT service management platforms (such as ServiceNow), which further streamlines the work of IT teams.

Centreon not only is a versatile technological partner, limiting the need for acquiring additional tools, but it also enjoys an excellent reputation on the market, which fosters confidence for our clients. Our teams are a good fit. We’re working well together in the field with an excellent technological and sales alignment,” concludes Samit Roy, CEO, Scicom Infrastructure Services

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About Centreon

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s AIOps-ready, business-aware IT monitoring platform is renowned for its unique ability to monitor today’s complex and converging infrastructure, from Cloud-to-Edge. Privately held, Centreon was founded in 2005 with roots in open source software. The company continues to steward a dynamic open-source framework and a growing, vibrant global community of 200,000. Today, Centreon is trusted by organizations of all sizes across a wide range of public and private sectors. Its head offices are located in Paris and Toronto, with sales offices in Geneva, Luxembourg and Toulouse. For more information, visit centreon.com.

About Scicom

Scicom Infrastructure Services is an industry-leading technology consulting and services organization. Scicom’s singular focus is to deliver high quality, reliable and cost-effective technology solutions to support our client’s business objectives. For more information visit: scicominfra.com.