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User Stories

Centreon Blog – Here are all the blog posts related to the “User stories” category. Enjoy your reading!

Healthcare: when IT monitoring helps to streamline and secure the patient care journey

With Centreon Business, a grouping of regional hospitals pools resources, creating a common, integrated IT monitoring platform, streamlining and protecting the patient care journey. “Adopting an integrated, centralized IT monitoring system leveraging Centreon Business is like turning on the lights in places that were previously dark. Visibility is a critical element in guaranteeing patients the […]

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IT monitoring around the clock: How Centreon is supporting a business that never goes to sleep

“With global operations spread across continents and time zones, our business is always on and is highly dependent on service availability. We don’t just sell software, we promote exceptional customer experiences, and we have to walk the talk. One simple IT glitch is enough to start a chain reaction that will be felt from one […]

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How IT monitoring helps NGOs face human, financial and logistical challenges

Centreon, retour d'expérience, supervision informatique

How IT monitoring helps NGOs face human, financial and logistical challenges, maximizing availability of crucial infrastructure and software on humanitarian missions.  The digital revolution is bringing Non-Governmental Organizations (NGOs) new IT challenges to contend with. Julien Brun, Field Infrastructure Deployment Coordinator at the French headquarters of Action Contre la Faim (ACF, Action Against Hunger) strives to ensure […]

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Centralized monitoring contributes to improving the delivery of public services in a metropolitan area

Centralized monitoring of shared IT resources contributes to safeguarding operational capabilities for 1,500 municipal personnel, improving the delivery of public services in a metropolitan area. “Auvergne Metropole is a metropolitan area in the center of France. The municipal organization is responsible for a large scope of public services, with highly integrated operations. Each responsibility area […]

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How IT monitoring supports École Polytechnique organizational excellence, a world-leading tech graduate school

“Public service, quality of delivery and user experience are our core values. About 6,000 people depend on constant IT service on campus: teachers, students, researchers, start-up incubation and acceleration program staff… We’re responsible for an extensive network that’s very much like a city grid. IT monitoring is critical to ensure everyone gets optimal service.” – […]

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Amer Sports reinforces the management of its digital value chain

Amer Sports reinforces the management of its digital value chain through centralizing infrastructure monitoring for 20 IT-critical locations. Amer Sports is a global player in the sports equipment market present in 51 locations around the world with favorite brands such as Wilson, Salomon and Arc’Teryx. The company wanted real time visibility on the state of […]

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Pixagility: when IT Monitoring helps to provide seamless video broadcast experiences

With its unique technological expertise, Pixagility helps European and African broadcasters enhance video content for their audiences. Pixagility uses Centreon EMS to provide seamless video broadcast experiences – from infrastructure to viewers’ screens. PIXAGILITY: an innovative multiservice video platform that supports broadcasters in enhancing the value of video contents Founded in 2009, France-based Pixagility provides technical audiovisual […]

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With Centreon EMS, French Department of Justice supports Users and Agile Transformation

French Department of Justice Monitors 90% of IT System Through a Centreon EMS Centralized Solution to Support Users and Agile Transformation. “Since we adopted Centreon, all teams share the same IT monitoring solution and work practices. This has enabled us to monitor 90% of the Justice Department’s IT system—helping improve availability. As well,  as part […]

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Insights Into What Customers Really Think About Centreon

Centreon, IT monitoring, Centreon user reviews

Guest Article By Author Zisse Hanfling-Mueller As a member of the IT Central Station team, Zisse applies the creative passions and organizational skills to the IT platform. With a degree in communications and graphic design, she enjoys working in the professional enterprise technology space. — In 2018, our team at IT Central Station reached out to […]

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Case study: NC2, a Managed Service Provider that is part of global group Visiativ

NC2, subsidiary of Visiativ Group, reinforces its commitment to clients by making Centreon EMS a standard feature of managed services agreements. NC2, a Managed Service Provider (MSP) that is part of global group Visiativ, has made the IT monitoring solution Centreon EMS a standard feature of all its service agreements. Counting over 15 years of existence, NC2 chose […]

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New Value, New Growth: Expanding IT Monitoring Consultancy, Lolokaï Conseil Strengthens Partnership with Centreon to Boost its Service Offering

IT Operations Management

In this interview with Centreon, Loïc Fontaine, Owner and Technical Director of Lolokaï Conseil, a France-based IT monitoring consulting boutique with clients as far as the South Pacific, and a long-time Centreon convert, shares his approach to building his business. Lolokaï Conseil offers expert IT monitoring services based on Centreon’s software solutions, as well as […]

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Case study: Métropole de Bordeaux

From task oriented to strategic: Bordeaux Métropole leverages Centreon EMS to unite IT teams around common practices, centering efforts on creating value for the entire organization. Business challenges Centralizing IT monitoring in a heterogeneous and distributed perimeter Easily evolving the perimeter, as municipalities opt in the shared services provided by the urban community Using an […]

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Case study: Agri-Food Sector

A market-leading international cooperative group adopts Centreon EMS to implement an innovative, company-wide monitoring process. The result is real-time visibility into their entire IT system and streamlined IT practices. Customer Context The client is a global player in the agri-food sector relying on their IT department to deliver continuous, impeccable service to a 10,000-strong workforce […]

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Case study: French departmental council of Haut-Rhin

By centralizing its monitoring with Centreon, the departmental council of Haut-Rhin (France) increases its productivity and proactiveness! Challenges Replace multiple platforms, monitoring hardware only, with a single monitoring solution Centralize monitoring and provide better user service Increase visibility to improve technical services and business application availability Rationalize production resources Solution Centreon EMS* Customer Benefits Productivity […]

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Case study: Fondation de France

Centreon’s IT monitoring solution helps Fondation de France achieve its goal of efficiency, traceability and transparency. Challenges Guarantee visibility across Fondation de France’s entire IT process Standardize monitoring to optimize the work of the IT team Provide information and communicate transparently about the service’s activity Solution Centreon EMS* Customer Benefits Centralization of data which facilitates […]

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Case study: OPT New-Caledonia

The Office of Post and Telecommunications of New Caledonia has implemented a real-time centralized monitoring with Centreon. Challenges Implement a centralized monitoring for the company (dedicated team and software platform) Provide an overall view in real time of the business activity Deploy the project successfully in an initial scope that includes the Telecoms Division, IT […]

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Case study: Fibre Excellence

Fibre Excellence professionalizes its critical IT equipment and application monitoring with Centreon. Challenges Centralizing and professionalizing critical equipement and application monitoring in multisite environment Respecting the economical constraints by opting for an open source model Improving competence on monitoring solution Solution Centreon + User training Customer Benefits More efficiency and responsiveness for IT Teams being more […]

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Case Study: The Pierre & Vacances – Center Parcs Group

Thanks to an enlarged and accessible IT monitoring system, the Pierre & Vacances Center Parcs Group speaks the Business language. Challenges Centralizing monitoring for nearly 300 sites in France and Europe Having a single entry point to control the indicators Extending the analysis and monitoring Providing indicators and reporting readable to business users and top […]

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