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Customer stories


NC2, subsidiary of Visiativ Group, reinforces its commitment to clients by making Centreon EMS a standard feature of managed service agreements. NC2 has made the IT monitoring solution Centreon EMS a standard feature for all its service agreements. Counting over 15 years of existence, NC2 chose to reinforce its service offering to include tools developed by software publisher Centreon and by focusing on providing clients with the transparency they need.

Bordeaux Métropole

From task oriented to strategic: Bordeaux Métropole leverages Centreon EMS to unite IT teams around common practices, centering efforts on creating value for the entire organization. Business challenges: Centralizing IT monitoring in a heterogeneous and distributed perimeter, easily evolving the perimeter, as municipalities opt in the shared services provided by the urban community, using an open and ready-to-use solution, maintaining visibility on a wide range of business applications.

Departmental council of Haut-Rhin

In 2010, when the French departmental council of Haut-Rhin’s IT department decided to consolidate its IT infrastructure and seriously upgrade its business applications, they chose to structure its monitoring using Centreon’s single, central, tailorable tool. The objective was to centralize monitoring data, give users a better experience, increase visibility and productivity, and better control IT resources. The project kicked off with only one monitored server using Centreon’s open source solution and the opportunity to improve. Within a few years, all targets were exceeded, with productivity increased and 30 minutes of time back into their operators day. Currently, their entire IT infrastructure is monitored with Centreon, including all critical business tasks.

Agri-food sector

A market-leading international cooperative group adopted Centreon EMS to implement an innovative, company-wide monitoring process. The result is real-time visibility into their entire IT system coupled with streamlined IT practices. The client is a global player in the agri-food sector relying on their IT department to deliver continuous, impeccable service to a 10,000-strong workforce covering all lines of work, based in over 50 locations around the world. They were looking to improve company-wide policies and processes relating to the delivery of IT services.

New Caledonia Post Office and Telecommunications

The Office of Post and Telecommunications of New Caledonia (OPT-NC) provides services to inhabitants, companies and local authorities. The public body operates in the fields of telecommunications, financial services and letters/parcels in the Caledonian territory. In 2013, it committed to a corporate project aimed at implementing 360° monitoring of its networks, services and systems. Deployed on an initial scope, Centreon’s MONITOR project has enabled the company to build a dedicated team and an interdisciplinary, centralized monitoring platform.

Fondation de France

Fondation de France was created in 1969 as France’s leading philanthropic network. As a foundation working for all causes, it acts in the area of public interest via its own programs and through facilitating the work of the 828 funds and foundations under its umbrella. In view of its status and its specific line of work, the financial resources of the Fondation de France are subject to regular audits and controls, greatly impacting its IS and their rigorous auditing processes. In order to guarantee correct operation and quality of the service delivered, the Internal Resources Department implemented a monitoring strategy using Centreon solutions. Over 10+ years, the solution has allowed Fondation de France to improve their monitoring and infrastructure and, aligned with the functional improvements proposed by Centreon, has enabled it to offer a high level of quality for its IT resources.

Fibre Excellence

Fibre Excellence SAS brings together companies specialized in the logging and paper industry. To improve functionality in its IT environment, the company chose Centreon’s Monitoring Solution that allows its critical equipment and application monitoring to become centralized and easier to manage.
Concurrently, inspired by Centreon’s open source model and the power of the solution, the Fibre Excellence Networks team progressively upgraded its skills in order to respect the organizational, budgetary and technical constraints of the company.

Pierre & Vacances

With 7.5 million customers across 280 sites in Europe, the Pierre & Vacances – Center Parcs Group has become the leading proximity tourism operator in Europe within the last 50 years.
To monitor its Information System, improve communication with users and optimize the activity monitoring for all Group entities, their IT Department has relied on the Centreon EMS solution since 2014.