FAQ Solutions / Products | centreon

Frequently asked questions / Products

1. How do I get the price list for Centreon products?
Please contact us and talk to our sales team or email sales@centreon.com.
2. What does Centreon product roadmap look like? And where can I find it?
Our roadmap is updated on a quarterly basis and is shared with customers upon request. If you are a Centreon customer, please “opt in” to receive our news and notifications. If you are interested in Centreon solutions and products but you are not yet a customer, please contact us.
3. What are the differences between Centreon Open Source and Centreon commercial editions?
Our R&D team creates one and only one software platform, the Centreon platform, which combines an Open Source core with commercial extensions. Commercial extensions require a valid software license and add functionalities such as Auto-Discovery, Service Mapping, Analytics & Reports. They also come with a Support & Maintenance contract.

Find out more about our commercial editions. Learn about Centreon Open Source.

4. Do you propose a Trial version of your products?
Yes. You may download Centreon IT Edition and use it for free to monitor up to 100 devices, with no limitation in time.

You may also contact us to organize a Proof of Concept of Centreon Business Edition.

5. We are a Managed Service Provider (MSP) offering IT Monitoring services to several clients. Does your licensing model fit our business model?
Yes. We have a dedicated offer for MSPs with a pricing scheme adapted to their business model. Contact us for more details.
6. Centreon IT Edition, Centreon Business Edition: are these the new names of Centreon IMP and Centreon EMS?
Yes. In April 2020, we changed the name of our commercial editions to Centreon IT Edition (formerly Centreon IMP) and Centreon Business Edition (formerly Centreon EMS). This better reflects the fact that we create one single Centreon platform which combines an Open Source core with licensed software extensions.

Please refer to the Editions page for further details about each commercial edition.

7. Is there a difference between the new Centreon IT Edition and the former Centreon IMP?
No. Centreon IT Edition is the new name for a Centreon platform entitled to the EPP software license, which gives access to the Enterprise Plugin Packs catalog and Auto-Discovery software extension. This was formerly called Centreon IMP.

That being said, multiple commercial package variants of Centreon IMP have been proposed over the years and you should refer to the Centreon IT-100 FAQs for further details.

8. Is there a difference between the new Centreon Business Edition and the former Centreon EMS?
No. Centreon Business Edition is the new name for a Centreon platform entitled to the EPP, MAP, BAM and MBI software licenses, which give access to the Enterprise Plugin Packs catalog and Auto-Discovery, MAP, BAM and MBI software extensions. This was formerly called Centreon EMS.