Web Performance

USER CONTEXT & CHALLENGES

Caught Between Speed and Sustainability: The Modern Web Challenge

In today’s digital economy, web performance is a key driver of user satisfaction, conversion, and SEO ranking. For digital teams—especially in e-commerce, media, or customer service—a few extra seconds in page load time can mean a significant drop in traffic, engagement, or revenue. At the same time, organizations are under growing pressure to reduce the environmental impact of their digital services as part of broader CSR initiatives.

But optimizing both speed and sustainability is easier said than done. Web applications are becoming more complex, page sizes increase every year, and user expectations continue to rise—on both performance and responsible digital practices. Meanwhile, internal teams often lack the visibility, data, or expert resources to continuously monitor, prioritize, and improve what really matters.

Organizations need a solution that gives them actionable insights into both user experience and carbon footprint, with clear KPIs to align product, tech, and sustainability teams around the same goals.

WHAT WE DO

Quanta by Centreon: Turn Web Performance Data into Actionable Improvements

Quanta by Centreon helps organizations continuously improve the speed, stability, and environmental footprint of their websites and web applications.

Our SaaS platform provides full visibility into both real user experience and synthetic user journeys. It measures key performance indicators—such as Core Web Vitals, backend response times, and CO₂ emissions per page—and transforms them into prioritized action plans. Teams can detect and resolve issues faster, monitor improvements over time, and quantify the ROI of their web performance and eco-design efforts.

We also provide expert support through our PerfGurus team, helping digital, infrastructure, and sustainability teams make the most of their data, prioritize optimizations, and align with regulatory or CSR objectives.

HOW WE DO IT

From Insight to Impact: How We Drive Continuous Improvement

Quanta by Centreon delivers a comprehensive approach to optimizing web performance and digital sustainability through a combination of advanced monitoring tools and expert support.

Two Complementary Approaches: STM & RUM

For a complete view of performance, the solution combines two monitoring approaches:

• Synthetic Transaction Monitoring (STM) simulates key user journeys at regular intervals using real browsers. It proactively detects slowdowns or technical issues—even outside of peak traffic times.
  
• Real User Monitoring (RUM) captures the actual experience of your visitors in real time, segmented by location, browser, or device. It helps prioritize improvements based on real-world impact.

STM and RUM work together to provide precise, actionable insights into web performance—empowering product, technical, and business teams to make informed decisions and deliver a faster, more reliable digital experience.

Real-Time, Full-Stack Visibility

Our platform provides a shared interface that allows all stakeholders—management, marketing, IT, agencies, and hosting providers—to monitor the millisecond-level loading times of key web pages. Quanta’s visual timeline enables teams to zoom in on time consumed by individual software and hardware components, facilitating rapid identification and resolution of performance issues.

Financial and Environmental Impact Assessment

Quanta assesses both the financial and environmental impacts of web performance. By evaluating the revenue implications of performance bottlenecks and the carbon footprint of web activities, organizations can prioritize actions that align with both business objectives and sustainability goals.

Collaborative Problem-Solving

The platform fosters collaboration across distributed teams by providing a single source of truth. Customizable alerts can be routed to appropriate personnel via email, SMS, Slack, or other applications, ensuring timely responses to incidents. An enforced audit trail of all work performed enhances transparency and accountability.

Tailored Monitoring and Customization

Quanta allows for full customization of the monitoring platform through a system of widgets and configurable data feeds. Users can monitor KPIs and timeline views that are most relevant to their roles and connect various technical data sources, including Google Analytics, to gain comprehensive insights. 

Expert Support with Quanta Gurus

Our team of experts, known as Quanta Gurus, provides on-demand expertise to help manage service providers, identify optimization areas, and expedite problem-solving. Services include in-depth code reviews, critical path analysis, infrastructure assessments, and benchmarking against industry peers.

By integrating these capabilities, Centreon and Quanta empower organizations to enhance their web performance and digital sustainability effectively.he DEM extension can be embedded into end-to-end service views, in both real-time dashboards and periodic SLA reports.