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Technical Support: the new CTS Zen option

Blog Technical Support: the new CTS Zen option
For Centreon users and clients, IT interruptions or malfunctions can have critical business impacts: delivered service and QOS degradation, team layoff, loss of turnover, brand image degradation, etc.

That’s why Centreon now provides a new complementary support offer which reinforces the Platinum support. The CTS Zen option facilitates the management of “blocking” incidents on night, weekend and public holidays.


  • Monitoring service continuity (365/24/7)
  • Expert support handled by the Centreon TechSupport Experts
  • Responsiveness with a 30 minutes maximum response commitment
  • Reliability with a CTS expert support intervention
  • VIP access with a personal customer code
  • Support in French and English

Learn more about our services


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