Centreon IT Infrastructure Monitoring: Features & Capabilities
Eradicate business downtime. Skyrocket IT operations productivity. Unlock digital performance. Centreon’s IT Infrastructure monitoring provides holistic visibility to complex IT workflows from Cloud-to-Edge.
Hybrid Infrastructure Monitoring
One Platform To Monitor It All
Consolidate your monitoring stack into a single, future-ready solution that spans every layer of IT and OT, modern or legacy, cloud or on-prem.
Consolidate legacy tools effortlessly: replace multiple outdated monitoring solutions with one unified platform built for today’s hybrid, heterogeneous environments.
Leverage an unmatched connector library: choose from over 700 connectors to monitor everything from infrastructure and security to databases, middleware, cloud, and OT.
Cover every cloud and every workload: monitor private clouds, public clouds like AWS, Azure, GCP, and hybrid or multi-cloud environments with complete visibility.
Bridge IT and OT, core and edge: unify monitoring across servers, industrial systems, networked devices, and IoT for full-stack control.
Support modern and legacy alike: monitor cutting-edge technologies like Kubernetes and SASE alongside AS/400, Solaris, AIX, and mainframes, with no environment left behind.
Deploy Faster, Monitor Smarter
Save time and eliminate guesswork with ready-to-use connectors that combine community expertise, built-in best practices, and full customization flexibility.
Accelerate setup with one-click deployment: each connector comes preloaded with everything needed to monitor your IT components instantly.
Leverage expert-built templates: monitor smarter using curated metrics and pre-defined thresholds refined by Centreon experts and the user community.
Customize with ease: adapt thresholds, metrics, and discovery rules to fit your unique infrastructure and operational goals.
Stay current effortlessly: access and install updated connectors directly from the UI, with new content delivered monthly.
Deploy confidently with full documentation: every connector includes comprehensive, step-by-step guidance to ensure successful implementation and tuning.
Hybrid & Cloud-Native Monitoring Made Simple
Monitor public, private, and hybrid cloud environments with confidence, ensuring control, cost optimization, and seamless observability from infrastructure to services.
Monitor every cloud with confidence: get complete visibility into AWS, Microsoft Azure, Google Cloud, and private cloud environments.
Connect seamlessly to cloud-native services: use prebuilt connectors and APIs to monitor compute, storage, databases, and managed services across your cloud providers.
Track dynamic workloads in real time: monitor Kubernetes, containers, and microservices as they scale, move, or restart across clusters.
Correlate cloud and on-prem data: unify metrics across hybrid infrastructures for consistent observability and faster root cause analysis.
Control costs and performance: keep an eye on resource consumption, usage trends, and service health to optimize cloud spend and SLA compliance.
Automate cloud asset discovery: detect new instances, services, and containers as they appear, ensuring no blind spots in your evolving cloud environment.
Monitor Security, Secure Monitoring
Gain deep visibility into your security stack while protecting your monitoring system, ensuring compliance, threat detection, and cyber resilience across your IT infrastructure.
Ensure visibility across all security layers: monitor firewalls, VPNs, proxies, IDS/IPS, NACs, and DNS security tools as integral parts of your IT infrastructure.
Detect threats early: identify unusual behavior, suspicious traffic patterns, and misconfigurations before they become full-blown security incidents.
Support compliance with NIS2 and DORA: provide the audit-ready logs, availability metrics, and traceability required by European cybersecurity regulations.
Secure the monitoring system itself: enforce multi-factor authentication, access controls, encrypted communication, and role-based permissions to protect your monitoring platform from being a vulnerability.
Strengthen cyber resilience: rely on secure, redundant monitoring infrastructure with alerting, isolation, and recovery capabilities, even during ongoing attacks.
Automated Monitoring Deployment
Save time, reduce errors, and cover 100% of your infrastructure by integrating Centreon into your IT automation workflows and activating auto-discovery to adapt monitoring dynamically as your environment evolves.
Automate at scale with your existing IT Automation tools: use Ansible, Terraform, or any ITSM platform to configure monitoring through Centreon’s REST API.
Eliminate manual effort: streamline monitoring setup and updates as part of your infrastructure-as-code workflows.
Turn on the auto-pilot with Auto-Discovery: let Centreon detect servers, cloud assets, network interfaces, and Wi-Fi access points automatically, day after day.
Keep pace with change: track daily infrastructure updates to ensure no asset is overlooked and monitoring always reflects reality.
Ensure complete visibility: combine IT automation with auto-discovery to cover 100% of your IT environment, no gaps, no blind spots.
IT & OT Convergence
Bridge the gap between industrial and digital systems with a single platform that monitors everything from PLCs and SCADA to servers and networks, improving collaboration, availability, and resilience.
Break down silos between IT and OT: unify visibility across production, facilities, and IT systems with a single monitoring platform.
Leverage a vendor-agnostic platform: monitor both industrial control systems (ICS) and traditional IT infrastructure, regardless of brand, protocol, or technology.
Integrate OT protocols with ease: support SNMP, Modbus, and other industrial protocols to connect directly with PLCs, SCADA systems, and field equipment.
Ensure end-to-end service availability: correlate performance from the factory floor to the data center, identifying root causes faster and minimizing downtime.
Secure your operations: centralize observability across converging domains to reduce blind spots and strengthen your operational resilience.
Empower both IT and OT teams: provide shared insights and a common monitoring language to align goals, improve collaboration, and boost efficiency.
Smart Metrics: Focus On What Matters Most
Leverage prebuilt templates that track only the most relevant metrics, reduce noise and alert fatigue, and deliver actionable, human-readable insights, while staying fully customizable to your needs.
Built-in relevance: Centreon comes with 3000+ configuration templates that focus only on the metrics that truly matter for the component being monitored, with no noise, no unnecessary data.
Eliminate alert fatigue: By excluding non-essential data points, the predefined parameters help eliminate false positives and focus attention where it’s really needed.
Get meaningful output: technical output is automatically converted into meaningful, human-readable metrics with the right units and context for immediate understanding.
Customize to your liking: Easily adjust thresholds, add or remove metrics, and tailor each template to match your specific monitoring goals and environment.
Streamline observability: Achieve clearer dashboards, cleaner reports, and more meaningful alerts by measuring just what’s important, nothing more, nothing less.
Agentless & Agent-Based Monitoring: You Need Both
Match your monitoring strategy to your infrastructure by combining agentless simplicity with agent-based depth, API integrations, and OpenTelemetry support, ensuring complete visibility across legacy, hybrid, and modern environments.
Adapt to any environment: combine agentless and agent-based monitoring to fit the needs of diverse infrastructures.
Deploy quickly with agentless monitoring: use SNMP for fast, low-touch implementation across standard network equipment.
Gain deeper visibility with the Centreon Monitoring Agent: collect advanced metrics, system-level insights, and execute local checks for precise, high-resolution monitoring.
Embrace the future of observability: leverage the Centreon Monitoring Agent’s native support for the OpenTelemetry protocol to collect and correlate modern telemetry data across your entire IT stack.
Leverage existing APIs: connect directly to cloud services and modern platforms for real-time insights.
Choose the right method for the job: benefit from a full spectrum of collection options to ensure visibility, whatever your architecture.
Alert & Event Management
First-Line Operational Efficiency
Empower support teams to act faster and smarter with Centreon Resource Status, a real-time, streamlined interface designed for high-volume alert management, instant remediation, and maximum productivity under pressure.
Boost first-level efficiency with Centreon Resource Status: provide support teams with a clean, actionable user interface tailored for high-volume environments.
Focus on what matters: filter alerts intelligently to surface only the issues that require immediate attention, create custom filters to share dedicated views.
Act instantly on incidents: acknowledge alerts, schedule downtime, or view detailed metrics with a single click.
Automate recovery with event handlers: trigger pre-defined remediation actions directly from alerts to resolve common issues without manual intervention.
Stay productive under pressure: rely on an interface built for responsiveness, clarity, and operational speed in real-time conditions.
Faster Root Cause Analysis
Resolve incidents faster and reduce MTTR with intuitive navigation, contextual insights, and a centralized interface that brings all the critical data together, so your teams can go from alert to resolution in just a few clicks.
Accelerate Root Cause Analysis: access all relevant metrics, logs, and dependencies from a single, centralized interface.
Drill into the problem in seconds: navigate from alert to root cause in three clicks or fewer, with clear visual paths between affected resources.
Correlate context instantly: view related alerts, performance trends, and parent-child relationships to understand the full impact at a glance.
Use the Detail Panel to eliminate blind spots: ensure no critical detail is missed during incident response thanks to smart, contextual data grouping.
Shorten MTTR with actionable insights: equip Level-2 and Level-3 teams with precise information needed to resolve issues quickly and confidently.
AI-Driven Anomaly Detection
Spot issues before they escalate with machine learning that adapts to your environment, automatically detecting abnormal behavior, reducing alert noise, and scaling effortlessly through a cloud-augmented architecture.
Detect abnormal behavior automatically: apply machine learning to monitor historical patterns and alert when a metric deviates from its usual range.
Fine-tune sensitivity when needed: adjust the acceptable margin of deviation for each metric to match your operational reality.
Get smart metric recommendations: let Centreon suggest which metrics are most relevant for anomaly detection based on their behavior and importance.
Reduce noise without missing the signal: replace static thresholds with dynamic baselines that adapt to seasonal or workload variations.
Leverage a Cloud-Augmented architecture: offload machine learning computations to the cloud to preserve on-premise performance and scale anomaly detection effortlessly.
Centreon Notifications: Alert The Right
Notify the right teams, at the right time, through the right channels, with customizable, noise-free notifications that integrate seamlessly into your incident response workflows.
Alert the right people instantly: route critical notifications to the appropriate teams based on the type or origin of the alert, such as network, cloud, application, and more.
Choose your preferred channels: send notifications via email, SMS, Slack, Microsoft Teams, Telegram, or any other messaging platform.
Integrate seamlessly with incident tools: connect to PagerDuty, OpsGenie, SIGNL4, and other event management platforms using built-in connectors.
Customize notifications to reduce noise: define exactly which alerts should trigger a notification, avoiding unnecessary interruptions.
Extend notifications effortlessly: add new channels or integrations thanks to Centreon’s open and modular design.
ITSM & Ticketing Integration To Reduce MTTR
Accelerate incident resolution by connecting Centreon to your existing ITSM tools, automatically creating and tracking tickets in platforms like ServiceNow, JIRA, GLPi, and more, with all the context your teams need to act fast.
Create incident tickets instantly: open a ticket directly from the Centreon interface with all the relevant alert details pre-filled, with no copy/paste required.
Provide full context for faster resolution: include metrics, timestamps, and impacted resources in the ticket to help Level-3 teams act efficiently.
Track tickets alongside alerts: view ticket status and associations directly within Centreon for streamlined incident follow-up.
Integrate with any ITSM or ticketing platform: connect to ServiceNow, JIRA, GLPi, EasyVista, or extend to any other platform using flexible connectors.
Reduce Mean Time to Resolution (MTTR): accelerate escalation workflows by combining monitoring and ticketing in a single, seamless process.
Centreon Mobile App: IT Monitoring In Your Pocket
Stay connected to your IT infrastructure anytime, anywhere with the Centreon Mobile App, accessing alerts, dashboards, and key actions on the go to maintain operational continuity across Android and iOS devices.
Monitor IT performance on the go: access real-time alerts and status dashboards from your smartphone or tablet, anytime, anywhere.
Receive and react to alerts instantly: stay connected to critical incidents and acknowledge alerts directly from the mobile interface.
Filter what matters: personalize views by severity, host group, or service group to stay focused while in the field or on-call.
Keep teams informed, even remotely: ensure operational continuity for roaming or on-duty staff with full mobile visibility into your infrastructure.
Support both Android and iOS platforms: use the app on any modern device with a consistent experience across smartphones and tablets.
Dashboards That Tell the Whole IT Story
Dashboards That Tell The Whole IT Story
Build powerful, real-time dashboards that inform, guide, and drive action.
Build powerful, real-time dashboards that inform, guide, and drive action.
Choose from a wide range of widgets: display metrics, status grids, time series graphs, pie charts, gauges, and more to fit every monitoring need.
Organize data to tell a clear story: combine multiple views into a coherent layout that connects technical performance with business impact.
Tailor dashboards to their audience: display relevant KPIs, alerts, or services for NOC operators, application owners, or executives.
Monitor in real time: benefit from live-refreshing dashboards that reflect the current state of your IT infrastructure without delay.
Share Dashboards And Broadcast Operational Awareness
Keep teams aligned and informed through shared views and dynamic playlists.
Share dashboards across teams: provide read or edit access based on user roles, ensuring everyone sees the data they need.
Promote cross-functional visibility: break down silos by giving DevOps, SRE, business, and support teams access to the same live monitoring views.
Consolidate legacy tools effortlessly: replace multiple outdated monitoring solutions with one unified platform built for today’s hybrid, heterogeneous environments.
Keep focus with full-screen mode: eliminate distractions by displaying dashboards in clean, uncluttered full-screen views.
Standardize communication with curated views: ensure all stakeholders are aligned by distributing consistent, validated dashboards.
Create Graphical Views To Get Instant Situational Awareness
Simplify monitoring with clear, navigable maps that connect infrastructure alerts to business-critical services.
Visualize your IT architecture clearly: build intuitive, image-based representations of networks, applications, or service layers.
Drill down from global to granular views: navigate from high-level overviews to detailed diagrams and pinpoint the exact source of an issue.
Take action directly from the map: acknowledge alerts or jump to the Detail Panel with a single click for fast, context-aware Root Cause Analysis.
Automate view creation with the Map API: generate or update graphical and geographical views programmatically to keep visual monitoring in sync with evolving infrastructure.
Embed maps into dashboards: enrich your operational dashboards with visual context to improve awareness and responsiveness.
Centreon Geographical Views: Monitor IT Where Business Happens
Gain real-time visibility into distributed infrastructure with actionable, map-driven insights aligned to your operational footprint.
Monitor distributed operations visually: display the health of IT infrastructure across regions using interactive, location-based maps.
See incidents in geographical context: pinpoint where problems are occurring and understand their potential impact on local operations or customers.
Focus on what matters locally: highlight sites, data centers, or critical assets that directly support business value in each area.
Overlay custom data layers for added context: enrich geographical views with business-specific insights from your GIS to support better decision-making.
Share with local teams and central dashboards: embed geographical views into dashboards or share them with regional operations for better coordination.
Beyond Infrastructure: Extend Dashboards With IT And Business Insights
Combine technical performance, business metrics, and external data into a single monitoring view for faster, smarter decisions across the organization.
Integrate data from across your IT ecosystem: enrich Centreon dashboards with insights from APM, DEM, log management, and other IT Ops tools using native connectors.
Combine technical and business KPIs: display key business metrics such as revenue, user activity, or transactions alongside IT performance to support smarter, context-aware decisions.
Correlate operational and business impact: link application slowdowns or infrastructure issues directly to measurable business outcomes for better prioritization.
Export monitoring data to external platforms: use Stream Connectors to feed real-time Centreon metrics into Grafana, Kibana, Power BI, or any analytics tool of your choice.
Build unified dashboards for all stakeholders: break silos between IT and business by creating shared views tailored to both technical teams and decision-makers.
SLA Management with Service-Centric Monitoring
Centreon BAM: Model IT Services That Reflect Business Reality
Gain real-time visibility into how infrastructure performance impacts business services through intelligent service mapping.
Map IT services as logical composites: group infrastructure components into end-to-end service views that align with business workflows.
Visualize dependencies and causality: understand which component failure impacts which service, supporting faster incident triage.
Monitor service health in real time: track the status of business-critical services, not just individual systems or devices.
Drive root cause analysis with context: accelerate diagnosis by connecting service-level symptoms with underlying technical causes.
Measure And Communicate Service-Level Performance
Track, compare, and report on service-level objectives with built-in metrics and reporting tools aligned to operational and business needs.
Compute service-level availability automatically: track SLAs, MTTR, and MTBF across defined timeframes (daily, weekly, monthly, yearly).
Compare SLA performance to SLO targets: assess if commitments are met and identify trends or deviations early.
Publish live SLA indicators in dashboards: surface real-time service performance alongside infrastructure metrics.
Generate automated SLA reports: deliver clear, periodic reports to IT management or business stakeholders with minimal effort.
Tailored IT Reporting
Automate And Personalize Centreon Reporting
Deliver the right reports to the right people, automatically, accurately, and in their preferred format
Schedule recurring report generation: automate daily, weekly, or monthly delivery with no manual effort.
Customize reports by audience: tailor dashboards and reports for IT, executives, or business unit managers.
Choose your preferred formats: export reports to PDF, CSV, or HTML for easy integration and sharing.
Filter and segment report data: target specific hosts, groups, or services to focus on what matters most.
Ensure consistency and accuracy: rely on templated reports that reflect standardized, validated KPIs.
Plan With Confidence
Use historical trends and deep analytics to anticipate needs, allocate resources, and guide IT investments.
Analyze performance over time: identify recurring issues and trends that impact service delivery or resource usage.
Forecast capacity needs: use growth trends to predict when additional infrastructure or optimization will be required.
Support strategic decisions with facts: back infrastructure upgrades or resource reallocation with long-term data insights.
Align IT planning with business priorities: understand how infrastructure evolution supports business growth and service demand.
Pinpoint underused assets: optimize resource allocation by detecting idle or oversized infrastructure components.
Prove Performance, Improve SLA
Continuously track and demonstrate service performance against business commitments.
Track SLA compliance automatically: monitor service availability and incident metrics across customizable periods.
Compare results against SLO targets: highlight compliance gaps to take corrective actions before violations occur.
Measure MTTR and MTBF trends: assess how efficiently your teams detect and resolve incidents over time.
Communicate service reliability clearly: deliver easy-to-understand reports for both IT and non-technical stakeholders.
Strengthen stakeholder trust: demonstrate transparency and continuous improvement with consistent SLA reporting.
Optimize For Efficiency And Sustainability
Right-size your infrastructure to lower energy usage while maintaining high performance.
Monitor power consumption over time: use dedicated energy reports to track electricity usage and detect abnormal increases.
Identify under-utilized assets: spot infrastructure components running far below capacity to reduce unnecessary energy draw.
Detect capacity constraints early: find overloaded systems before they cause slowdowns or require urgent upgrades.
Align capacity with demand: right-size servers, storage, and network resources based on real usage patterns, not assumptions.
Support sustainability goals with data: provide factual, actionable reports that contribute to eco-friendly IT strategies.
Scalable Architecture
Flexible Deployment: Cloud Or On-Premises, Your Choice
Deploy Centreon the way that fits your IT strategy today, with the flexibility to adapt tomorrow, without compromise or lock-in.
Choose your preferred deployment mode: run Centreon as a fully managed SaaS (Centreon Cloud) or self-host it on your own infrastructure (Centreon On-Premises) to match your IT strategy.
Choose your preferred deployment mode: run Centreon as a fully managed SaaS (Centreon Cloud) or self-host it on your own infrastructure (Centreon On-Premises) to match your IT strategy.
Combine both models intelligently: deploy Centreon Cloud in subsidiaries while keeping an On-Premises instance at headquarters for centralized expertise and local autonomy.
Retain full reversibility: enjoy the convenience of SaaS with the confidence that a fully open-source, self-hosted version is always available as a fallback.
Stay aligned with constraints and capabilities: tailor your deployment to fit compliance requirements, security policies, or resource availability.
Centreon Cloud: SaaS Simplicity, Centreon Power
Focus on monitoring outcomes, not infrastructure, with a modern, secure, and scalable SaaS platform managed by Centreon experts.
Eliminate infrastructure management overhead: rely on Centreon to host, secure, update, and scale your monitoring platform with no server maintenance required.
Accelerate time-to-value: get up and running in days, not weeks, with a turnkey solution that requires no hardware or deep technical expertise.
Scale monitoring as your IT grows: benefit from a cloud-native architecture that adapts easily to dynamic environments and expanding infrastructure.
Ensure availability and performance: depend on a resilient SaaS backbone with high availability, proactive maintenance, and built-in backups.
Maintain security and compliance standards: host monitoring data in trusted, secured environments operated under industry best practices.
Seamless Scalability
Expand your monitoring across thousands of devices and users, without compromising performance, redesigning your architecture, or changing platforms.
Scale from edge to enterprise: monitor from a few hundred to tens of thousands of devices using a single, unified platform, on-premises or in the cloud.
Support unlimited users effortlessly: allow as many users as needed to access the platform simultaneously with no degradation in performance.
Maintain consistent performance at scale: rely on a robust architecture designed to handle growing environments without slowing down.
Grow without rearchitecting: expand your monitoring footprint without redesigning your infrastructure or starting over, because Centreon scales with you.
Distributed Monitoring Operations
Monitor remote sites, branch offices, and distributed infrastructure seamlessly from a central platform, while empowering regional teams with autonomy.
Deploy Centreon Pollers where needed: extend monitoring coverage across remote sites or network zones while keeping centralized visibility.
Monitor through firewalls and latency: collect data reliably across complex, segmented, or high-latency networks without compromise.
Simplify global operations from one console: centralize monitoring insights from worldwide infrastructure while minimizing data traffic.
Empower regional teams with Centreon Remote Servers: delegate operations locally while preserving overall monitoring consistency and control.
Adapt to any topology: scale and segment your monitoring architecture to reflect your organization’s structure and operational needs.
Role-Based Access: Secure The Platform, Empower The Teams
Give every team the access they need, no more, no less, through fine-grained permissions and seamless integration with your identity infrastructure.
Define access with precision: assign fine-grained permissions to users and groups based on roles, responsibilities, and operational scope.
Control visibility and actions: create Access Control Groups to restrict who can see, modify, or act on monitored resources.
Delegate authentication securely: integrate seamlessly with enterprise Identity Providers using SAMLv2 and other standard protocols.
Align with existing directories: synchronize Centreon with Active Directory or LDAP to manage roles consistently across systems.
Empower broad collaboration without risk: give IT Ops, DevOps, and business users access to relevant data, while keeping control firmly in place.
Secure By Design: Monitor With Confidence
Rely on a monitoring platform that’s secure at its core and fully equipped to operate within even the most stringent IT security environments.
Protect data in transit: secure communication flows between components using TLS encryption and industry-standard protocols.
Monitor securely across environments: deploy the Centreon Monitoring Agent or the Centreon Poller to collect metrics even in highly secured or segmented infrastructures.
Enforce protocol-level security: use SNMP v3 and other secure data collection methods to ensure confidentiality and integrity during monitoring.
Harden platform components by default: benefit from security best practices embedded in installation, updates, and system architecture.
Align with security policies effortlessly: integrate Centreon into existing security frameworks and comply with organizational and regulatory requirements.
Integration Without Limits
Integrate Seamlessly Across The IT Stack
Extend Centreon’s value across your IT ecosystem by integrating it with ITSM, ChatOps, and automation tools to streamline operations and accelerate resolution.
Automate ticketing workflows: integrate with ITSM platforms like ServiceNow, JIRA, GLPi, or EasyVista to open and track incidents automatically.
Connect to communication tools: send alerts via email, SMS, Microsoft Teams, Slack, Telegram, or any ChatOps solution for immediate team awareness.
Insert into your automation stack: drive monitoring configuration through Ansible, Terraform, or other tools using Centreon’s REST API.
Enable real-time collaboration: integrate with modern ChatOps environments to let teams act on incidents directly from their preferred workspace.
Accelerate incident lifecycle: create unified workflows by linking monitoring events with response, escalation, and remediation systems.
Feed Data Into The Observability Pipeline
Stream metrics, events, and context into your observability and analytics platforms to power advanced visualizations, diagnostics, and decision-making.
Stream metrics and events continuously: use Centreon Stream Connectors to send real-time data to platforms like Elastic, Kafka, or Splunk.
Fuel analytics tools with monitoring data: integrate with Grafana, Kibana, Power BI, or other BI solutions to create unified business-IT dashboards.
Enrich your observability stack: combine Centreon metrics with data from APM, DEM, or NPMD platforms to complete the picture.
Enable centralized intelligence: consolidate IT data from various tools for better correlation, root cause analysis, and service health visibility.
Ensure compatibility with modern stacks: rely on open, flexible data formats and streaming protocols for frictionless integration.
Built On Open Source, Powered By Community
Leverage the power of Centreon’s open source foundation and vibrant community to innovate, customize, and future-proof your monitoring.
Adapt the platform to your needs: benefit from an extensible core that supports new protocols, connectors, or visualizations.
Contribute or customize freely: explore open APIs and templates to extend capabilities, or create your own custom plugins.
Leverage 250,000+ users’ expertise: tap into a global community that continuously enriches the platform with new ideas and best practices.
Mix commercial reliability with OSS freedom: enjoy full support, security, and maintenance without sacrificing flexibility or ownership.
Future-proof your investment: stay agile in a fast-changing IT landscape thanks to an open, transparent, and community-driven foundation.
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