{"id":42679,"date":"2025-11-05T10:35:12","date_gmt":"2025-11-05T09:35:12","guid":{"rendered":"https:\/\/www.centreon.com\/?p=42679"},"modified":"2025-12-10T09:45:19","modified_gmt":"2025-12-10T08:45:19","slug":"lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem","status":"publish","type":"post","link":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/","title":{"rendered":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM"},"content":{"rendered":"\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p><em>\u00ab Depuis que nous utilisons Centreon DEM, nos \u00e9quipes ont am\u00e9lior\u00e9 la vitesse de leur site de 30% parce qu\u2019elles collaborent plus efficacement. Nous avons \u00e9limin\u00e9 nos probl\u00e8mes de Web Performance \u00e0 la source, et nous sommes d\u00e9sormais certains de pouvoir continuer \u00e0 proposer une exp\u00e9rience digitale exceptionnelle, en phase avec notre strat\u00e9gie omnicanale. \u00bb<\/em><\/p>\r\n\r\n\r\n\r\n<p><strong><em>Jerry Legendre<\/em><\/strong><em>\u00a0\u2014 Digital IT Project Manager chez Lagard\u00e8re Travel Retail<\/em><\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>R\u00e9sum\u00e9<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>Lagard\u00e8re Travel Retail, leader international des boutiques Duty Free, s\u2019appuie sur Centreon DEM pour garantir une exp\u00e9rience digitale fluide sur l\u2019ensemble de ses plateformes en ligne et omnicanales. Gr\u00e2ce \u00e0 une visibilit\u00e9 compl\u00e8te sur la Web Performance et \u00e0 l\u2019identification pr\u00e9cise des probl\u00e8mes techniques, l\u2019enseigne am\u00e9liore la vitesse de ses sites de 30% et optimise la collaboration entre toutes ses \u00e9quipes. En simulant les conditions r\u00e9elles de navigation et en priorisant les actions d\u2019optimisation, Centreon DEM permet \u00e0 Lagard\u00e8re Travel Retail d\u2019offrir une exp\u00e9rience utilisateur irr\u00e9prochable aux voyageurs, aux marques et aux a\u00e9roports, tout en s\u00e9curisant sa strat\u00e9gie digitale globale.<\/p>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Lagard\u00e8re Travel Retail en bref<\/strong><\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>360<\/strong>\u00a0boutiques Duty Free &amp; Mode.<\/li>\r\n\r\n\r\n\r\n<li>Pr\u00e9sent dans\u00a0<strong>23 pays.<\/strong><\/li>\r\n\r\n\r\n\r\n<li>Des sites web\u00a0<strong>30% plus rapides\u00a0<\/strong>gr\u00e2ce \u00e0 Centreon DEM (ex-Quanta, suite \u00e0 <a href=\"https:\/\/www.centreon.com\/fr\/news\/centreon-accelere-sur-lobservabilite-avec-lacquisition-de-quanta-io\/\">l\u2019acquisition de Quanta par Centreon<\/a>).<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Les Challenges<\/strong><\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Offrir aux a\u00e9roports, aux marques et aux consommateurs une exp\u00e9rience digitale conforme \u00e0 leurs attentes.<\/li>\r\n\r\n\r\n\r\n<li>Identifier les probl\u00e8mes de performance \u00e0 la source.<\/li>\r\n\r\n\r\n\r\n<li>R\u00e9soudre les incidents dans l\u2019ordre le plus pertinent.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>La r\u00e9ponse Centreon DEM<\/strong><\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Identifier les probl\u00e8mes de performance et hi\u00e9rarchiser les actions \u00e0 mener.<\/li>\r\n\r\n\r\n\r\n<li>Simuler des tests de charge en recr\u00e9ant les conditions adapt\u00e9es au groupe : nombre d\u2019utilisateurs, terminal utilis\u00e9 et connexion 3G ou 4G.<\/li>\r\n\r\n\r\n\r\n<li>Continuer \u00e0 accompagner les \u00e9quipes via des rapports de performance hebdomadaires.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Les r\u00e9sultats<\/strong><\/h3>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Une visibilit\u00e9 compl\u00e8te sur la Web Performance.<\/li>\r\n\r\n\r\n\r\n<li>La possibilit\u00e9 d\u2019identifier facilement les probl\u00e8mes et leurs causes.<\/li>\r\n\r\n\r\n\r\n<li>Une roadmap d\u2019optimisation permettant de hi\u00e9rarchiser les t\u00e2ches \u00e0 effectuer.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>L\u2019histoire compl\u00e8te<\/strong><\/h3>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\"><strong>Le leader des boutiques Duty Free utilise Centreon DEM pour offrir aux voyageurs une exp\u00e9rience d\u2019achat parfaite sur tous ses points de contact, online et offline.<\/strong><\/h2>\r\n\r\n\r\n\r\n<p>Avec plus de 360 points de vente dans 23 pays, Lagard\u00e8re Travel Retail est sans conteste l\u2019un des leaders internationaux de la distribution dans les a\u00e9roports. Le groupe s\u2019est donn\u00e9 pour ambition de r\u00e9inventer l\u2019exp\u00e9rience shopping Duty Free des passagers \u00e0 travers le monde.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Rester pertinent \u00e0 l\u2019\u00e8re du retail digital<\/h2>\r\n\r\n\r\n\r\n<p>Le succ\u00e8s de Lagard\u00e8re Travel Retail doit beaucoup \u00e0 sa strat\u00e9gie digitale. Pour remporter des appels d\u2019offre sur un a\u00e9roport, l\u2019entreprise doit pouvoir d\u00e9montrer sa capacit\u00e9 \u00e0 offrir de nouvelles exp\u00e9riences aux voyageurs, notamment digitales. D\u00e9sormais friands de canaux num\u00e9riques, les consommateurs et leurs usages ont r\u00e9volutionn\u00e9 le Duty Free. Pour rester dans la course et r\u00e9pondre aux nouvelles attentes des consommateurs, les acteurs du retail doivent leur offrir des technologies et des syst\u00e8mes irr\u00e9prochables sur tous leurs points de contact, qu\u2019ils soient en ligne ou hors ligne.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>\u00ab Pour \u00eatre pr\u00e9sents en a\u00e9roports, nous devons respecter un certain nombre de sp\u00e9cifications, qui portent aussi bien sur nos boutiques physiques que sur nos services num\u00e9riques. Nous devons cr\u00e9er des sites e-commerce en phase avec nos points de vente ; l\u2019objectif est de pouvoir proposer une offre globale et d\u2019accompagner les initiatives omnicanales dont les consommateurs sont de plus en plus demandeurs, comme le Click and Collect ou WeChat \u00bb, explique Jerry Legendre, Digital IT Project Manager chez Lagard\u00e8re Travel Retail.<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p>Le groupe a notamment conscience que le shopping en ligne et le shopping magasin fonctionnent selon des mod\u00e8les radicalement diff\u00e9rents, notamment en termes de conversion.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>\u00ab Dans nos boutiques physiques en a\u00e9roport, nous avons la chance d\u2019avoir affaire \u00e0 un public captif qui a fait le choix d\u2019entrer chez nous, et nous avons tr\u00e8s peu de concurrence. Dans le digital, les r\u00e8gles sont diff\u00e9rentes : c\u2019est \u00e0 nous d\u2019aller chercher le consommateur. Une fois sur notre site, l\u2019enjeu est le m\u00eame que pour n\u2019importe quel e-commer\u00e7ant : convertir en un minimum de temps. C\u2019est pourquoi la performance de nos sites web joue un r\u00f4le crucial dans la r\u00e9ussite de notre strat\u00e9gie digitale. Le moindre d\u00e9calage dans le chargement de nos pages freine le parcours client en ligne et peut engendrer du rebond. \u00bb, commente Jerry Legendre.<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Identifier les probl\u00e8mes \u00e0 la source, sans se renvoyer la balle<\/h2>\r\n\r\n\r\n\r\n<p>C\u2019est par l\u2019interm\u00e9diaire de son nouvel h\u00e9bergeur que Lagard\u00e8re Travel Retail a d\u00e9couvert la solution de Web Performance Centreon DEM (ex-Quanta, suite \u00e0 <a href=\"https:\/\/www.centreon.com\/fr\/news\/centreon-accelere-sur-lobservabilite-avec-lacquisition-de-quanta-io\/\">l\u2019acquisition de Quanta par Centreon<\/a>). Impressionn\u00e9e par les premiers r\u00e9sultats, l\u2019entreprise a tr\u00e8s vite fait le choix d\u2019adopter Quanta pour l\u2019ensemble de ses sites.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>\u00ab Nous savions que nous avions des probl\u00e8mes de performance, mais nous \u00e9tions incapables d\u2019en identifier la source, explique Jerry Legendre. Centreon DEM identifie nos probl\u00e8mes de performance et les classe par ordre de priorit\u00e9, ce qui nous fournit une roadmap d\u2019optimisation. Nous pouvons alors contacter le service concern\u00e9 et r\u00e9soudre rapidement les dysfonctionnements ensemble, sans se renvoyer la balle. \u00bb<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<p>Centreon DEM simule \u00e9galement pour Lagard\u00e8re Travel Retail des tests de charge qui recr\u00e9ent les conditions op\u00e9rationnelles : nombre d\u2019utilisateurs, terminal utilis\u00e9, et m\u00eame connexion 3G ou 4G. Lagard\u00e8re Travel Retail peut ainsi compter sur une exp\u00e9rience en ligne totalement fluide sur toutes ses plateformes. Le groupe a \u00e9galement de quoi montrer \u00e0 ses partenaires que leurs contraintes seront bien respect\u00e9es. Certaines marques imposent en effet des crit\u00e8res de temps de chargement avant d\u2019autoriser un tiers \u00e0 commercialiser leurs produits.<\/p>\r\n\r\n\r\n\r\n<h2 class=\"wp-block-heading\">Une exp\u00e9rience parfaitement fluide pour un business qui marche<\/h2>\r\n\r\n\r\n\r\n<p>Les \u00e9quipes digitales de Lagard\u00e8re Travel Retail re\u00e7oivent chaque semaine les rapports de performance de leurs sites ainsi que des conseils d\u2019optimisation. En cas de probl\u00e8me, l\u2019entreprise est imm\u00e9diatement notifi\u00e9e et conna\u00eet les causes de l\u2019incident.<\/p>\r\n\r\n\r\n\r\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\r\n<p>\u00ab Depuis que nous utilisons Centreon DEM, nos \u00e9quipes ont am\u00e9lior\u00e9 la vitesse de nos sites de 30%, parce qu\u2019ils collaborent plus efficacement, commente Jerry Legendre. Nous avons \u00e9limin\u00e9 \u00e0 la source nos probl\u00e8mes de Web Performance, et nous sommes d\u00e9sormais certains de pouvoir continuer \u00e0 proposer une exp\u00e9rience digitale exceptionnelle, en phase avec notre strat\u00e9gie omnicanale globale. \u00bb<\/p>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n<h3 class=\"wp-block-heading\"><strong>Pour aller plus loin<\/strong><\/h3>\r\n\r\n\r\n\r\n<p>Envie d\u2019en savoir plus sur la mani\u00e8re dont Centreon peut vous aider \u00e0 optimiser la web performance de vos sites et applications web\u00a0?<\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li><strong>D\u00e9couvrez Centreon DEM\u00a0: <\/strong>explorez comment Centreon DEM vous <a href=\"https:\/\/www.centreon.com\/fr\/centreon-digital-experience-monitoring\/\">offre une visibilit\u00e9 compl\u00e8te sur vos sites web et applications<\/a> pour d\u00e9tecter, comprendre et r\u00e9soudre les probl\u00e8mes de performance.<\/li>\r\n\r\n\r\n\r\n<li><strong>D\u00e9mo de Centreon DEM<\/strong>, mesurez la performance digitale de A \u00e0 Z. <a href=\"https:\/\/youtu.be\/ae_8gF-KFG8?si=EpmLUNr7QPuTifOE\">D\u00e9couvrez Centreon DEM<\/a>, la solution de Digital Experience Monitoring qui vous permet de piloter la performance de vos applications web comme jamais auparavant. Cette vid\u00e9o de d\u00e9mo vous propose un tour d\u2019horizon complet de l\u2019interface. Vous verrez comment analyser les performances de vos parcours utilisateurs gr\u00e2ce au Synthetic Transaction Monitoring, mesurer l\u2019exp\u00e9rience r\u00e9elle de vos visiteurs avec le Real User Monitoring, et aller jusqu\u2019\u00e0 la supervision syst\u00e8me et applicative. <a href=\"https:\/\/youtu.be\/ae_8gF-KFG8?si=EpmLUNr7QPuTifOE\">Voir la vid\u00e9o de d\u00e9mo<\/a>.<\/li>\r\n\r\n\r\n\r\n<li><strong>Am\u00e9liorer la performance web\u00a0: <\/strong>d\u00e9couvrez <a href=\"https:\/\/www.centreon.com\/fr\/cas-d-usage\/performance-web\/\">comment analyser, suivre et optimiser les temps de chargement, la stabilit\u00e9 et la rapidit\u00e9 de vos parcours en ligne<\/a>.<\/li>\r\n\r\n\r\n\r\n<li><strong>Podcast Web Performance : pourquoi la vitesse de votre site est strat\u00e9gique ?<\/strong> \u00c0 quoi sert vraiment la Web Performance ? Pourquoi la vitesse de chargement d\u2019une page est critique pour l\u2019exp\u00e9rience utilisateur, le SEO\u2026 et le chiffre d\u2019affaires ? Pour tout savoir sur le sujet <a href=\"https:\/\/youtu.be\/2p4Llws6vHc?si=nfJRhzQOtPiUZkes\">suivez ce podcast<\/a> qui d\u00e9cortique les enjeux de la web performance : les bons indicateurs \u00e0 suivre, la place de Google dans l\u2019\u00e9cosyst\u00e8me, les outils de supervision comme le STM ou le RUM, et les erreurs fr\u00e9quentes \u00e0 \u00e9viter. <a href=\"https:\/\/youtu.be\/2p4Llws6vHc?si=nfJRhzQOtPiUZkes\">Regarder le podcast sur le Web Performance<\/a>.<\/li>\r\n\r\n\r\n\r\n<li><strong>Supervision de l\u2019exp\u00e9rience utilisateur\u00a0: <\/strong>d\u00e9couvrez <a href=\"https:\/\/www.centreon.com\/fr\/cas-d-usage\/supervision-de-lexperience-utilisateur\/\">comment surveiller la qualit\u00e9 r\u00e9elle de l\u2019exp\u00e9rience utilisateur<\/a> pour assurer fluidit\u00e9, fiabilit\u00e9 et conversions.<\/li>\r\n\r\n\r\n\r\n<li><a href=\"https:\/\/www.centreon.com\/fr\/contact\/?utm_source=blog&#038;utm_medium=medium&#038;utm_campaign=campaign\"><strong>Contactez-nous<\/strong> pour une d\u00e9mo personnalis\u00e9e<\/a> et posez toutes les questions que vous souhaitez \u00e0 nos experts en supervision.<\/li>\r\n\r\n\r\n\r\n<li><strong>Pour rester inform\u00e9 des nouveaut\u00e9s ou des \u00e9v\u00e9nements de Centreon<\/strong>, <a href=\"https:\/\/share-eu1.hsforms.com\/1pHYRPStdRUe2C4moBX4MVgfits7?__hstc=201549006.e9bb3fb128e65a26a34fae86fdb94add.1750065452514.1764847216560.1764852855274.233&amp;__hssc=201549006.26.1764852855274&amp;__hsfp=3924307011\">inscrivez-vous \u00e0 notre lettre d\u2019information mensuelle<\/a>.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p>&nbsp;<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>\u00ab Depuis que nous utilisons Centreon DEM, nos \u00e9quipes ont am\u00e9lior\u00e9 la vitesse de leur site de 30% parce qu\u2019elles collaborent plus efficacement. Nous avons \u00e9limin\u00e9 nos probl\u00e8mes de Web Performance \u00e0 la source, et&nbsp;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":42714,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"post-type":[103,1048,1152],"theme":[1017,1146],"class_list":["post-42679","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post-type-paroles-dutilisateurs","post-type-logistique-commerce","post-type-retail-e-commerce","theme-retours-dexperiences-fr","theme-centreon-dem"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon<\/title>\n<meta name=\"description\" content=\"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon\" \/>\n<meta property=\"og:description\" content=\"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\" \/>\n<meta property=\"og:site_name\" content=\"Centreon\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CentreonMonitoring\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-05T09:35:12+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-12-10T08:45:19+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"author\" content=\"Marylene Durand\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CentreonFR\" \/>\n<meta name=\"twitter:site\" content=\"@CentreonFR\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Marylene Durand\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\"},\"author\":{\"name\":\"Marylene Durand\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/2cfc519a55f028be64cdaca7dbf07746\"},\"headline\":\"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM\",\"datePublished\":\"2025-11-05T09:35:12+00:00\",\"dateModified\":\"2025-12-10T08:45:19+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\"},\"wordCount\":1455,\"publisher\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp\",\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\",\"url\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\",\"name\":\"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon\",\"isPartOf\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp\",\"datePublished\":\"2025-11-05T09:35:12+00:00\",\"dateModified\":\"2025-12-10T08:45:19+00:00\",\"description\":\"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage\",\"url\":\"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp\",\"contentUrl\":\"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp\",\"width\":1280,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.centreon.com\/fr\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#website\",\"url\":\"https:\/\/www.centreon.com\/fr\/\",\"name\":\"Centreon\",\"description\":\"Just another WordPress site\",\"publisher\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.centreon.com\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#organization\",\"name\":\"Centreon\",\"url\":\"https:\/\/www.centreon.com\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.centreon.com\/wp-content\/uploads\/2023\/07\/Logo_Centreon_Email_Signature_light_02.png\",\"contentUrl\":\"https:\/\/www.centreon.com\/wp-content\/uploads\/2023\/07\/Logo_Centreon_Email_Signature_light_02.png\",\"width\":180,\"height\":42,\"caption\":\"Centreon\"},\"image\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/CentreonMonitoring\/\",\"https:\/\/x.com\/CentreonFR\",\"https:\/\/www.linkedin.com\/company\/centreonsoftware\/\",\"https:\/\/www.youtube.com\/channel\/UCIKJKvZ8acLmEg2fCdDzsvA\",\"https:\/\/fr.wikipedia.org\/wiki\/Centreon\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/2cfc519a55f028be64cdaca7dbf07746\",\"name\":\"Marylene Durand\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/3b39f1bad19634f3a6288051d54cb402d7b53bffd97dc8b3debe75e92af29e13?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/3b39f1bad19634f3a6288051d54cb402d7b53bffd97dc8b3debe75e92af29e13?s=96&d=mm&r=g\",\"caption\":\"Marylene Durand\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon","description":"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/","og_locale":"fr_FR","og_type":"article","og_title":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon","og_description":"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.","og_url":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/","og_site_name":"Centreon","article_publisher":"https:\/\/www.facebook.com\/CentreonMonitoring\/","article_published_time":"2025-11-05T09:35:12+00:00","article_modified_time":"2025-12-10T08:45:19+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp","type":"image\/webp"}],"author":"Marylene Durand","twitter_card":"summary_large_image","twitter_creator":"@CentreonFR","twitter_site":"@CentreonFR","twitter_misc":{"\u00c9crit par":"Marylene Durand","Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#article","isPartOf":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/"},"author":{"name":"Marylene Durand","@id":"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/2cfc519a55f028be64cdaca7dbf07746"},"headline":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM","datePublished":"2025-11-05T09:35:12+00:00","dateModified":"2025-12-10T08:45:19+00:00","mainEntityOfPage":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/"},"wordCount":1455,"publisher":{"@id":"https:\/\/www.centreon.com\/fr\/#organization"},"image":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage"},"thumbnailUrl":"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp","inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/","url":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/","name":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM - Centreon","isPartOf":{"@id":"https:\/\/www.centreon.com\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage"},"image":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage"},"thumbnailUrl":"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp","datePublished":"2025-11-05T09:35:12+00:00","dateModified":"2025-12-10T08:45:19+00:00","description":"D\u00e9couvrez comment Lagard\u00e8re Travel Retail am\u00e9liore la vitesse de ses sites de 30% et garantit une exp\u00e9rience omnicanale fluide gr\u00e2ce \u00e0 Centreon DEM.","breadcrumb":{"@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#primaryimage","url":"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp","contentUrl":"https:\/\/www.centreon.com\/uploads\/2025\/12\/Temoignage_Centreon_DEM_Lagardere_Travel_Retail.webp","width":1280,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/www.centreon.com\/fr\/lagardere-travel-retail-fluidifie-son-experience-omnicanale-grace-a-la-web-performance-centreon-dem\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.centreon.com\/fr\/"},{"@type":"ListItem","position":2,"name":"Lagard\u00e8re Travel Retail\u00a0fluidifie son exp\u00e9rience omnicanale\u00a0gr\u00e2ce \u00e0 la Web Performance Centreon DEM"}]},{"@type":"WebSite","@id":"https:\/\/www.centreon.com\/fr\/#website","url":"https:\/\/www.centreon.com\/fr\/","name":"Centreon","description":"Just another WordPress site","publisher":{"@id":"https:\/\/www.centreon.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.centreon.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.centreon.com\/fr\/#organization","name":"Centreon","url":"https:\/\/www.centreon.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.centreon.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.centreon.com\/wp-content\/uploads\/2023\/07\/Logo_Centreon_Email_Signature_light_02.png","contentUrl":"https:\/\/www.centreon.com\/wp-content\/uploads\/2023\/07\/Logo_Centreon_Email_Signature_light_02.png","width":180,"height":42,"caption":"Centreon"},"image":{"@id":"https:\/\/www.centreon.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CentreonMonitoring\/","https:\/\/x.com\/CentreonFR","https:\/\/www.linkedin.com\/company\/centreonsoftware\/","https:\/\/www.youtube.com\/channel\/UCIKJKvZ8acLmEg2fCdDzsvA","https:\/\/fr.wikipedia.org\/wiki\/Centreon"]},{"@type":"Person","@id":"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/2cfc519a55f028be64cdaca7dbf07746","name":"Marylene Durand","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/3b39f1bad19634f3a6288051d54cb402d7b53bffd97dc8b3debe75e92af29e13?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/3b39f1bad19634f3a6288051d54cb402d7b53bffd97dc8b3debe75e92af29e13?s=96&d=mm&r=g","caption":"Marylene Durand"}}]}},"_links":{"self":[{"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/posts\/42679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/comments?post=42679"}],"version-history":[{"count":7,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/posts\/42679\/revisions"}],"predecessor-version":[{"id":42690,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/posts\/42679\/revisions\/42690"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/media\/42714"}],"wp:attachment":[{"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/media?parent=42679"}],"wp:term":[{"taxonomy":"post-type","embeddable":true,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/post-type?post=42679"},{"taxonomy":"theme","embeddable":true,"href":"https:\/\/www.centreon.com\/fr\/wp-json\/wp\/v2\/theme?post=42679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}