{"id":20198,"date":"2022-11-08T12:22:00","date_gmt":"2022-11-08T11:22:00","guid":{"rendered":"https:\/\/www.centreon.com\/choisir-une-solution-de-supervision-open-source-ou-payante-selon-le-critere-du-tco\/"},"modified":"2025-07-22T15:34:13","modified_gmt":"2025-07-22T13:34:13","slug":"choisir-une-solution-de-supervision-open-source-ou-payante-selon-le-critere-du-tco","status":"publish","type":"post","link":"https:\/\/www.centreon.com\/fr\/choisir-une-solution-de-supervision-open-source-ou-payante-selon-le-critere-du-tco\/","title":{"rendered":"Choisir une solution de supervision open source ou payante selon le crit\u00e8re du TCO"},"content":{"rendered":"\n

En mati\u00e8re de supervision informatique, il y a une diversit\u00e9 incroyable de solutions disponibles et il est possible d\u2019avoir le choix entre des solutions reposant sur un mod\u00e8le open source et des solutions reposant sur un mod\u00e8le payant. Ces deux approches – au-del\u00e0 de la philosophie de d\u00e9veloppement \u2013 sont souvent oppos\u00e9es au regard des co\u00fbts d\u2019acquisition de la solution. Et si l\u2019approche TCO changeait votre fa\u00e7on d\u2019analyser la question ? C\u2019est ce que nous allons voir dans cet article de blog. <\/em><\/p>\n\n\n\n

Le TCO : le crit\u00e8re de choix \u00e0 \u00e9tudier<\/strong><\/h2>\n\n\n\n

Il existe de nombreux crit\u00e8res d\u2019\u00e9valuation pour choisir la bonne solution de supervision IT dont un qui revient toujours sur la table : son prix ! Combien va co\u00fbter la solution choisie, \u00e0 l\u2019achat et sur le long terme ? <\/p>\n\n\n\n

Et c\u2019est l\u00e0 que les choses se compliquent si l\u2019on doit faire un choix entre une solution supervision open source<\/a> ou payante. En effet, la solution payante va afficher un prix annuel de souscription logicielle l\u00e0 o\u00f9 la solution open source affichera 0 euro\u2026 \u00c9videmment, dans ce cas de figure, il y a une solution qui est gratuite (facialement en tout cas) mais est-elle moins ch\u00e8re ? Pas forc\u00e9ment car si l\u2019on se place sous l\u2019angle du TCO, l\u2019open source ne sera peut-\u00eatre pas la solution la moins on\u00e9reuse.<\/p>\n\n\n\n

L\u2019open source : un mod\u00e8le (pas vraiment) gratuit<\/strong><\/h2>\n\n\n\n

Open source options are ubiquitous as far as IT monitoring solutions go. Dans le secteur de la supervision IT, les solutions open source sont tr\u00e8s pr\u00e9sentes. Si l\u2019on veut rester pragmatique, on peut dire que les solutions de supervision open source ont modifi\u00e9 la fa\u00e7on de mener un projet de supervision IT car elles ont permis de d\u00e9velopper une approche plus collaborative. Elles ont \u00e9galement d\u00e9mocratis\u00e9 cette pratique en la rendant accessible au plus grand nombre. <\/p>\n\n\n\n

Mais elles ne sont pas pour autant \u00ab sans aucun co\u00fbt \u00bb . Ainsi, le co\u00fbt total de possession de chaque solution, le fameux TCO (Total Cost of Ownership) repr\u00e9sente non pas le co\u00fbt d\u2019acquisition mais bien le co\u00fbt global de la solution, du d\u00e9ploiement initial \u00e0 l\u2019exploitation au quotidien. Cela recouvre notamment des co\u00fbts directs par exemple les co\u00fbts de serveurs, de stockage et de tout mat\u00e9riel p\u00e9riph\u00e9rique, les co\u00fbts de maintenance et de d\u00e9veloppement, les co\u00fbts d’exploitation… <\/p>\n\n\n\n

Et cela sans compter les co\u00fbts cach\u00e9s de l\u2019open source\u2026 Tout d\u2019abord, si la supervision est critique, il est indispensable de souscrire \u00e0 un contrat de support payant pour \u00eatre assist\u00e9. Ensuite, il faut tr\u00e8s souvent int\u00e9grer plusieurs briques open source pour obtenir une solution au m\u00eame niveau fonctionnel que les solutions payantes. Cela induit aussi fr\u00e9quemment de d\u00e9velopper des extensions qui ne sont pas incluses par d\u00e9faut, maintenir un socle multi-solutions, , etc. Parfois m\u00eame il devient important d\u2019investir dans des prestations de service informatique d\u2019expertise avec un int\u00e9grateur\u2026 <\/p>\n\n\n\n

L\u2019open source a \u00e9norm\u00e9ment de valeur par ailleurs, sa capacit\u00e9 \u00e0 supporter l\u2019innovation ou en \u00eatre une source, et sa capacit\u00e9 native \u00e0 r\u00e9pondre \u00e0 des besoins ultra personnalis\u00e9s, mais avec un co\u00fbt qui est loin d\u2019\u00eatre nul\u2026<\/p>\n\n\n\n

Le mod\u00e8le payant : la solution all-in-one (ou pas)<\/strong><\/h2>\n\n\n\n

L\u2019autre alternative consiste \u00e0 choisir une solution payante en mode \u00ab all-in-one \u00bb, qui r\u00e9ponde aux besoins et pratiques des ITOps d\u2019aujourd\u2019hui, car ces solutions nativement des capacit\u00e9s d\u2019interop\u00e9rabilit\u00e9, d\u2019automatisation, ils sont aussi nativement orient\u00e9s m\u00e9tier pour r\u00e9pondre aux enjeux actuels. <\/p>\n\n\n\n

Les fonctions d’automatisation permettent de d\u00e9couvrir plus rapidement les \u00e9quipements \u00e0 superviser acc\u00e9l\u00e9rant les phases de d\u00e9ploiement initial ou de mises \u00e0 jour de p\u00e9rim\u00e8tre de supervision. De m\u00eame que les int\u00e9grations fournies permettent d\u2019interfacer la supervision IT en quelques clics avec d\u2019autres solutions ITOps. <\/p>\n\n\n\n

C\u00f4t\u00e9 DSI, autre point cl\u00e9 : les budgets IT int\u00e8grent \u00e0 pr\u00e9sent une ligne d\u00e9di\u00e9e \u00e0 la supervision comme le confirment les r\u00e9pondants du Barom\u00e8tre de la supervision IT<\/a>. En effet, pour pr\u00e8s de la moiti\u00e9 des entreprises interrog\u00e9es dans cette \u00e9tude, la supervision IT reste une des trois priorit\u00e9s budg\u00e9taires cl\u00e9s.<\/p>\n\n\n\n

Les mod\u00e8les payants (comme celui de Centreon) permettent de g\u00e9rer un budget sans surprise et de s\u2019assurer de disposer d\u2019une assistance et d\u2019une solution toujours \u00e0 jour. Les DSI y ont recours de plus en plus souvent, m\u00eame si ces versions payantes sont parfois accus\u00e9es d\u2019\u00eatre moins ouvertes ou param\u00e9trables que les solutions open source. <\/p>\n\n\n\n

La troisi\u00e8me voie entre supervision open source ou payante : celle de Centreon<\/strong><\/h2>\n\n\n\n

Chez Centreon nous pensons que les mod\u00e8les ne sont ni uniques ni antinomiques. Avec Centreon, les utilisateurs ont le choix entre supervision open source ou payante. C\u2019est ce qu\u2019on appelle l\u2019open core et c\u2019est le parti pris de Centreon.<\/p>\n\n\n\n

Car nous pensons que le choix d\u2019un mod\u00e8le payant ou open source de la supervision IT repose sur un choix strat\u00e9gique plus que financier. <\/p>\n\n\n\n

Ce choix d\u00e9pend du contexte d\u2019usage qui va n\u00e9cessiter parfois de d\u00e9velopper et scripter soi-m\u00eame dans un objectif de personnalisation parce que cela r\u00e9pond au besoin, ou de s\u2019\u00e9quiper d\u2019une solution pr\u00eate \u00e0 l\u2019emploi dans un objectif de performance op\u00e9rationnelle.<\/p>\n\n\n\n

Tout ne rel\u00e8ve pas du mode \u00ab 0 ou 1 \u00bb et il est logique de se demander quelle est la meilleure solution en termes fonctionnels et financiers (via le TCO) sachant que le choix du mod\u00e8le repose finalement sur la valeur d\u2019usage, le timing to monitoring et les contraintes des projets.<\/p>\n\n\n\n

Envie d\u2019aller plus loin dans la r\u00e9flexion ?<\/strong> T\u00e9l\u00e9chargez d\u00e8s maintenant notre contenu d\u2019experts, Centreon Views volume 1, \u00ab Supervision IT & TCO – Open source ou payant : comment bien choisir ? \u00bb<\/a><\/strong>  qui \u00e9tudie l\u2019impact du mod\u00e8le open source ou payant sur le TCO d\u2019une solution de supervision pour vous aider \u00e0 choisir un outil de supervision adapt\u00e9 \u00e0 votre organisation.<\/p>\n","protected":false},"excerpt":{"rendered":"

En mati\u00e8re de supervision informatique, il y a une diversit\u00e9 incroyable de solutions disponibles et il est possible d\u2019avoir le choix entre des solutions reposant sur un mod\u00e8le open source et des solutions reposant sur …<\/p>\n","protected":false},"author":2,"featured_media":20203,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"post-type":[95],"theme":[1010,1012,1014,1020,1024,1025],"class_list":["post-20198","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post-type-bonnes-pratiques","theme-centreon-open-source-fr","theme-centreon-business-edition-fr","theme-centreon-it-edition-fr","theme-centreon-fr","theme-centreon-msp-edition-fr","theme-centreon-cloud-fr"],"acf":[],"yoast_head":"\nChoisir une solution de supervision open source ou payante selon le crit\u00e8re du TCO - Centreon<\/title>\n<meta name=\"description\" content=\"Choisir 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