{"id":20005,"date":"2021-10-20T08:04:51","date_gmt":"2021-10-20T08:04:51","guid":{"rendered":"https:\/\/www.centreon.com\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/"},"modified":"2021-10-20T08:06:00","modified_gmt":"2021-10-20T08:06:00","slug":"connecter-centreon-et-pagerduty-les-secrets-de-configuration","status":"publish","type":"post","link":"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/","title":{"rendered":"Connecter Centreon et PagerDuty : les secrets de configuration"},"content":{"rendered":"

Il y a quelque temps, <\/span>nous vous avons pr\u00e9sent\u00e9 tout l\u2019int\u00e9r\u00eat de connecter PagerDuty et Centreon<\/span><\/a>. Vous avez \u00e9t\u00e9 nombreux \u00e0 nous demander des pr\u00e9cisions sur la configuration \u00e0 mettre en \u0153uvre pour parvenir \u00e0 ce r\u00e9sultat. Voici tout ce que vous avez toujours voulu savoir sur la configuration aux petits oignons de votre outil de supervision pr\u00e9f\u00e9r\u00e9 et PagerDuty.<\/span><\/p>\n

Pour commencer deux rappels essentiels<\/b><\/span><\/h2>\n

Qu’est ce que PagerDuty ?<\/span><\/h3>\n

PagerDuty est un gestionnaire d’\u00e9v\u00e9nements. Il inclut diverses fonctionnalit\u00e9s de base telles que la r\u00e9solution et l’acquittement d’alertes.<\/span><\/p>\n

\"\"<\/p>\n

La plateforme SaaS permet de rassembler les alertes en provenance de diff\u00e9rents syst\u00e8mes gr\u00e2ce \u00e0 plus 375 connecteurs pour s\u2019int\u00e9grer avec des services et des outils comme Centreon. La plateforme int\u00e8gre de l\u2019IA pour permettre une plus grande automatisation et de la pr\u00e9dictibilit\u00e9.\u00a0\u00a0<\/span><\/p>\n

Qu’est ce qu’un Stream Connector?<\/span><\/h3>\n

Un Stream Connector permet l’envoie de donn\u00e9es de supervision de Centreon vers tout outil externe qui peut recevoir des donn\u00e9es. Chaque outil sert un usage sp\u00e9cifique et accepte un formatage pr\u00e9cis des donn\u00e9es. C’est l\u00e0 le r\u00f4le du Stream Connector. Formater puis transmettre les informations de supervision. Que ce soit des m\u00e9triques ou des \u00e9v\u00e9nements.<\/span><\/p>\n

Quel int\u00e9r\u00eat de connecter Centreon et PagerDuty ?<\/b><\/span><\/h2>\n

Maintenant que vous savez de quoi nous parlons, posons-nous la question de l\u2019int\u00e9r\u00eat de faire travailler Centreon avec PagerDuty. A part frimer \u00e0 la machine \u00e0 caf\u00e9 :-), connecter ces deux outils de r\u00e9f\u00e9rence dans leur domaine pr\u00e9sente trois avantages principaux :<\/span><\/p>\n

Int\u00e9grer des donn\u00e9es fiables et compl\u00e8tes dans vos alertes\u2026\u00a0<\/span><\/h3>\n

Centreon assure une supervision holistique et offre une excellente visibilit\u00e9 apporte du SI, vous int\u00e9grer dans PagerDuty des donn\u00e9es exhaustives et fiables.<\/span><\/p>\n

\u2026 de fa\u00e7on transparente…<\/span><\/h3>\n

Gr\u00e2ce au stream-connector, la mise en place est tr\u00e8s fluide pour permettre une mise en \u0153uvre rapide.<\/span><\/p>\n

\u2026 pour un travail sur le long terme !\u00a0<\/span><\/h3>\n

En int\u00e9grant Centreon \u00e0 PagerDuty vous favorisez l\u2019agilit\u00e9 et l\u2019\u00e9volutivit\u00e9 de votre syst\u00e8me de supervision IT et faciliter le pont entre m\u00e9tier et IT.<\/span><\/p>\n

Comment lier Centreon \u00e0 PagerDuty ?<\/b><\/span><\/h2>\n

Le principe pour lier Centreon et PagerDuty repose sur un <\/span>Stream Connector <\/b>qui permet l’\u00e9mission des \u00e9v\u00e9nements de supervision. Les <\/span>alertes de supervision <\/b>deviennent alors des <\/span>incidents <\/b>dans PagerDuty.<\/span><\/p>\n

Configurer PagerDuty : Configuration d\u2019un service pour les incidents<\/span><\/h3>\n

1. Allez<\/b> dans le menu <\/span>Services \u2192 Service directory<\/b><\/p>\n

2. Ajoutez <\/b>un nouveau service (ou utilisez un existant)<\/span><\/p>\n

\"\"<\/p>\n

3. Suivez les \u00e9tapes <\/span>Name, Assign and Alert Grouping <\/b>steps et configurez-les selon vos besoins<\/span><\/p>\n

4. Lors de l\u2019\u00e9tape <\/span>int\u00e9gration<\/b>, choisissez l\u2019int\u00e9gration Centreon<\/span><\/p>\n

\"\"<\/p>\n

5. Lorsque votre int\u00e9gration est termin\u00e9e, pensez \u00e0 r\u00e9cup\u00e9rer la cl\u00e9 qui vous est attribu\u00e9e. Elle sera utilis\u00e9e par le Stream Connector pour communiquer avec PagerDuty<\/span><\/p>\n

\"\"<\/p>\n

Configurer Centreon<\/span><\/h3>\n

Installation du Stream Connector<\/span><\/h4>\n

1. Connectez<\/b> vous en <\/span>SSH<\/b> sur votre serveur <\/span>Centreon central <\/b>avec un utilisateur <\/span>root<\/b><\/p>\n

2. Installez <\/b>les d\u00e9pendances Lua n\u00e9cessaires<\/span>
\n<\/span> yum install -y lua-curl epel-release make gcc<\/span><\/p>\n

3. Installez le gestionnaire de modules Lua nomm\u00e9 luarocks <\/span>
\n<\/span>yum install luarocks<\/span><\/p>\n

4. Installez les modules lua n\u00e9cessaires<\/span>
\n<\/span>luarocks install centreon-stream-connectors-lib<\/span>
\n<\/span>luarocks install luatz<\/span><\/p>\n

5. T\u00e9l\u00e9chargez <\/b>le <\/span>Stream Connector<\/b>
\n<\/b>wget -O \/usr\/share\/centreon-broker\/lua\/pagerduty-events-apiv2.lua<\/span> https:\/\/raw.githubuserc<\/span>ontent.com\/centreon\/centreon-stream-connector-scripts\/master\/centreon-certified\/pagerduty\/pagerduty-events-apiv2.lu<\/span>a<\/span><\/a><\/p>\n

6. Configurez<\/b> les bons droits<\/span>
\n<\/span> chmod 644 \/usr\/share\/centreon-broker\/lua\/pagerduty-events-apiv2.lua<\/span><\/p>\n

Configuration du Stream Connector<\/span><\/h4>\n

1. Connectez-<\/b>vous \u00e0 l’interface de votre Centreon avec un <\/span>compte admin<\/b><\/p>\n

2. Allez <\/b>dans le menu <\/span>Configuration > Collecteurs <\/b>et s\u00e9lectionnez <\/span>Configuration du broker<\/b><\/p>\n

3. Cliquez <\/b>sur la configuration broker <\/span>central-broker-master<\/b><\/p>\n

4. Allez <\/b>dans l’onglet <\/span>Output<\/b><\/p>\n

5. Ajoutez <\/b>un nouvel output <\/span>Generic – Stream connector<\/b><\/p>\n

6. Nommez-<\/b>le selon votre convenance<\/span><\/p>\n

7. Renseignez <\/b>le chemin du Stream Connector <\/span>\/usr\/share\/centreon-broker\/lua\/pagerduty-events-apiv2.lua<\/b><\/p>\n

8. Ajoutez <\/b>un param\u00e8tre <\/span>string <\/b>nomm\u00e9 <\/span>pdy_routing_key <\/b>qui a pour valeur la cl\u00e9 d’int\u00e9gration obtenue dans PagerDuty<\/span><\/p>\n

9. Ajoutez<\/b> un param\u00e8tre <\/span>string <\/b>nomm\u00e9 <\/span>pdy_centreon_url <\/b>qui a pour valeur <\/span>l\u2019adresse <\/b>de votre <\/span>Centreon<\/b><\/p>\n

\"\"<\/p>\n

10. Sauvegardez<\/b> votre configuration<\/span><\/p>\n

11. Allez <\/b>dans le menu <\/span>\u00a0Configuration \u2192 Collecteurs <\/b>et s\u00e9lectionnez <\/span>Collecteurs<\/b><\/p>\n

12. S\u00e9lectionnez<\/b> le collecteur <\/span>Central<\/b><\/p>\n

13. Cliquez sur<\/b> le bouton <\/span>Exporter la configuration<\/b><\/p>\n

14. <\/b>Cochez<\/b> les 4 premi\u00e8res cases<\/span><\/p>\n

15. Cliquez sur<\/b> le bouton <\/span>Exporter<\/b><\/p>\n

Votre Centreon est d\u00e9sormais pr\u00eat \u00e0 envoyer les alertes \u00e0 PagerDuty !<\/span><\/p>\n

Suivi d’une alerte de Centreon \u00e0 PagerDuty<\/span><\/h3>\n

L\u2019origine : Centreon<\/span><\/h4>\n

Maintenant que tout est en place, regardons de plus pr\u00e8s le parcours d’une alerte.<\/span><\/p>\n

Notre h\u00f4te <\/span>Blog-server<\/b> est supervis\u00e9 par Centreon. Une alerte sur le service<\/span> Info <\/b>est pr\u00e9sente.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

La transmission : le Stream Connector<\/span><\/h4>\n

En mettant un niveau de verbosit\u00e9 accentu\u00e9 pour <\/span>les logs du Stream Connector,<\/b> nous obtenons les informations suivantes :<\/span><\/p>\n

INFO: [EventQueue:send_data]: Going to send the following json {\u00ab\u00a0dedup_key\u00a0\u00bb:\u00a0\u00bb20_H\u00a0\u00bb,\u00a0\u00bbpayload\u00a0\u00bb:{\u00ab\u00a0component\u00a0\u00bb:\u00a0\u00bbBlog-server\u00a0\u00bb,\u00a0\u00bbgroup\u00a0\u00bb:\u00a0\u00bbtechnical-content\u00a0\u00bb,\u00a0\u00bbsummary\u00a0\u00bb:\u00a0\u00bbBlog-server: CRITICAL: Cooling fluid leak detected\u00a0\u00bb,\u00a0\u00bbclass\u00a0\u00bb:\u00a0\u00bbservice\u00a0\u00bb,\u00a0\u00bbseverity\u00a0\u00bb:\u00a0\u00bbHigh\u00a0\u00bb,\u00a0\u00bbtimestamp\u00a0\u00bb:\u00a0\u00bb2021-10-07T12:36:23.000″,\u00a0\u00bbcustom_details\u00a0\u00bb:{\u00ab\u00a0Hostgroups\u00a0\u00bb:\u00a0\u00bbtechnical-content\u00a0\u00bb},\u00a0\u00bbsource\u00a0\u00bb:\u00a0\u00bbBlog-server\u00a0\u00bb},\u00a0\u00bbevent_action\u00a0\u00bb:\u00a0\u00bbtrigger\u00a0\u00bb,\u00a0\u00bbclient\u00a0\u00bb:\u00a0\u00bbCentreon Stream Connector\u00a0\u00bb,\u00a0\u00bbrouting_key\u00a0\u00bb:\u00a0\u00bbXXXXXXXXXXXXXXX\u00a0\u00bb,\u00a0\u00bblinks\u00a0\u00bb:[{\u00ab\u00a0href\u00a0\u00bb:\u00a0\u00bbhttp:\/\/10.25.11.14\/centreon\/main.php?p=20202&o=hd&host_name=Blog-server\u00a0\u00bb,\u00a0\u00bbtext\u00a0\u00bb:\u00a0\u00bbLink to Centreon host summary\u00a0\u00bb}]}<\/span><\/p>\n

Dans son fonctionnement de base, nous constatons que le <\/span>Stream Connector<\/b> g\u00e9n\u00e8re un <\/span>JSON format\u00e9<\/b> pour PagerDuty. Le JSON est alors envoy\u00e9 \u00e0 l’adresse ad\u00e9quate.<\/span><\/p>\n

La r\u00e9ception : PagerDuty<\/span><\/h4>\n

C\u00f4t\u00e9 PagerDuty, nous pouvons observer nos alertes :\u00a0<\/span><\/p>\n

\"\"<\/p>\n

Plus de d\u00e9tails sur l\u2019alerte sont disponibles en cliquant dessus, notamment la chronologie de l\u2019\u00e9v\u00e9nement.<\/span><\/p>\n

\"\"<\/p>\n

Nous visualisons le suivi du traitement de l\u2019alerte au sein de PagerDuty. Un \u00e9v\u00e9nement sera automatiquement r\u00e9solu dans PagerDuty lorsque le service associ\u00e9 passera en OK dans Centreon. La chronologie des \u00e9v\u00e9nements se pr\u00e9sente de la fa\u00e7on suivante dans Centreon :<\/span><\/p>\n

\"\"<\/p>\n

Pour aller plus loin…<\/span><\/h3>\n

Le <\/span>Stream Connector <\/b>propose de nombreuses options pour permettre d’affiner les alertes envoy\u00e9es \u00e0 PagerDuty. Vous trouverez toutes les informations n\u00e9cessaires \u00e0 la personnalisation de votre configuration sur notre <\/span>documentation<\/b> d\u00e9di\u00e9e<\/span><\/a> \u00e0 ce Stream Connector.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Il y a quelque temps, nous vous avons pr\u00e9sent\u00e9 tout l\u2019int\u00e9r\u00eat de connecter PagerDuty et Centreon. Vous avez \u00e9t\u00e9 nombreux \u00e0 nous demander des pr\u00e9cisions sur la configuration \u00e0 mettre en \u0153uvre pour parvenir \u00e0 …<\/p>\n","protected":false},"author":1,"featured_media":5935,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"post-type":[100],"theme":[],"class_list":["post-20005","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","post-type-tutoriels"],"acf":[],"yoast_head":"\nConnecter Centreon et PagerDuty : les secrets de configuration - Centreon<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Connecter Centreon et PagerDuty : les secrets de configuration - Centreon\" \/>\n<meta property=\"og:description\" content=\"Il y a quelque temps, nous vous avons pr\u00e9sent\u00e9 tout l\u2019int\u00e9r\u00eat de connecter PagerDuty et Centreon. Vous avez \u00e9t\u00e9 nombreux \u00e0 nous demander des pr\u00e9cisions sur la configuration \u00e0 mettre en \u0153uvre pour parvenir \u00e0 ...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\" \/>\n<meta property=\"og:site_name\" content=\"Centreon\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CentreonMonitoring\/\" \/>\n<meta property=\"article:published_time\" content=\"2021-10-20T08:04:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-10-20T08:06:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.centreon.com\/wp-content\/uploads\/2022\/10\/3-centreon_integration-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1032\" \/>\n\t<meta property=\"og:image:height\" content=\"600\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Thomas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CentreonFR\" \/>\n<meta name=\"twitter:site\" content=\"@CentreonFR\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Thomas\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\"},\"author\":{\"name\":\"Thomas\",\"@id\":\"https:\/\/www.centreon.com\/fr\/#\/schema\/person\/c5bd0f4e75adbd1ee75f5d1f8a7ff419\"},\"headline\":\"Connecter Centreon et PagerDuty : les secrets de configuration\",\"datePublished\":\"2021-10-20T08:04:51+00:00\",\"dateModified\":\"2021-10-20T08:06:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\"},\"wordCount\":1014,\"publisher\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.centreon.com\/uploads\/2022\/10\/3-centreon_integration-1.png\",\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\",\"url\":\"https:\/\/www.centreon.com\/fr\/connecter-centreon-et-pagerduty-les-secrets-de-configuration\/\",\"name\":\"Connecter Centreon et PagerDuty : les secrets de configuration - 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