Monitoring Beyond 2020: Focus on Performance | centreon

Gartner Research: “Monitoring Beyond 2020: Focus on Performance”

Analyst: Pankaj Prasad

We Are Entering a Second Era of Performance Analysis.

According to Gartner, “Adopting cloud-dependent digitalization focused only on availability is a recipe for disaster. Infrastructure and operations leaders entrusted with digital transformation must deliver performance improvements beyond high availability to meet evolving business needs.”
Download your copy of this Research today and read Gartner’s recommendations:

“I&O leaders responsible for optimizing IT operations to drive business value should:

  • Measure the performance of services, rather than monitoring at the device level by modeling IT service maps with the goal of enhancing the customer experience.
  • Demonstrate impact on business through customer engagement by monitoring customer experience, using digital experience monitoring and combining it with the service models.”

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Gartner, Monitoring Beyond 2020: Focus on Performance, 5 February 2019, Pankaj Prasad.
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