Gartner – Monitoring Beyond 2020: Ready for Customer Centric IT Analytics? – Facebook Ads – Canada

Ready for Customer Centric IT Analytics?

Reboot your IT Monitoring for 2020 and beyond.

Possibly one of the least discussed changes in I&O teams right now is the transition from a device-based model to a customer-centric one.
This major refocus has implications on the entire IT monitoring lifecycle – from determining what and when to monitor, to defining new KPIs to showcasing IT’s contribution to business results.
If you’re trying to elevate the discussion on infrastructure and operations (I&O) in your organization? Then we believe, this short Gartner research note will help you build a strong business case.

Get your complimentary copy now, where we believe, you’ll learn to:
  • Avoid the disaster of focusing only on availability or run times
  • Harness the power of IT service maps  
  • See how to demonstrate IT’s impact on business results
“Measurement of availability is a poor indicator of IT’s effectiveness in a digital era.”
– Gartner, Monitoring Beyond 2020: Focus on Performance*

Get the Research!
Gartner, Monitoring Beyond 2020: Focus on Performance, 5 February 2019, Pankaj Prasad.
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