Gartner Study - 2021 Strategic Roadmap for ITOps Monitoring

Gartner 2021 Strategic Roadmap for ITOps Monitoring

I&O Leaders Preparing for a Major Shift

In 2021, I&O leaders are making pivotal changes to IT monitoring strategies.


Download a complimentary copy of Gartner 2021 Strategic Roadmap for IT Operations Monitoring. We believe it will help you build on essential capabilities:

✅  AIOps-driven automation
✅   Top-down, holistic and customer-focused monitoring
✅   PlatformOps to improve CX
✅   Business observability through full-stack analysis


Complimentary Gartner Report – 2021 Strategic Roadmap for IT Operations Monitoring. Published: 8 October 2020 ID: G00732455 – By Analysts Federico De Silva, Padraig Byrne. © 2020, Gartner, All rights reserved.
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The level of disruption is without precedent: uncertain business environment, massive adoption of new applications and infrastructure – not to mention the lasting impact of a global pandemic – there’s no looking back. ITOps monitoring needs its own innovation roadmap to fully contribute to business continuity.

“The impact of COVID-19 has confirmed the essential nature of IT monitoring for both employees (internal) and digital business (external), but I&O leaders struggle to translate the results of operations monitoring for remote work into successful business objectives.” – Gartner, 2021 Strategic Roadmap for IT Operations Monitoring.*

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Start 2021 on a strong footing