Thanks to an enlarged and accessible IT monitoring system, the Pierre & Vacances Center Parcs Group speaks the Business language.
With 7.5 million customers spread across 280 sites in Europe, the Pierre & Vacances – Center Parcs Group has become the leading proximity tourism operator in Europe within the last 50 years.
To monitor its Information System, improve communication with users and optimize the activity monitoring for all Group entities, the IT Department relies on the Centreon EMS solution since 2014.
A very satisfactory first step allowed performance gains thanks to a very relevant data collection and the sites monitoring centralization. Meanwhile, the monitoring team focuses on data visualization and reporting tool implementation to strengthen its communication, image and efficiency to business users.
Tags : Case studies