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Slack is a proprietary business communication platform developed by American software company Slack Technologies, now part of Salesforce.com Inc. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.
Collaboration is what it takes for IT Operations teams to efficiently assess IT incidents, devise workarounds, find root causes, fix problems.
Centreon provides a connector to send alert notifications to Slack channels, where IT Operations experts can take the alert into account in a timely and collaborative manner.