Centreon and IThinkUPC partner to provide smarter IT monitoring from cloud to edge for Spanish organizations which critically need to ensure IT quality of service and operational excellence.
Paris – November 17, 2020 – Centreon, a trusted global provider of business-aware IT monitoring for always-on operations and performance excellence, has signed a partnership with IThinkUPC, a consulting and technological services company of the Universitat Politècnica de Catalunya (UPC), located in Barcelona (Catalonia, Spain). IThinkUPC creates advanced services and solutions for their clients combining the talent and knowledge generated at UPC with the professional experience of their more than 180 engineers and consultants, acquired working on leading projects and companies for 20 years. “We are experts in helping companies to enhance business agility using ICT and in accompanying them on their path to digital transformation. We offer solutions in the following areas: Analytics & AI, Cybersecurity Services, Talent & Learning management, Digital Design, Applications Services and Cloud & Managed Services,” said Jordi Valls, Business Manager Cloud & Managed Services at IThinkUPC.
IThinkUPC serves a diversity of Spanish clients operating in industries like Pharma and Healthcare, utilities, telco and Media, Finance and Insurance as well as public organizations (government, education) mainly in the area of Catalonia and also in Andorra.
“Whatever their business sector we help our clients from our area in solving key issues: maximizing the availability of their business services and applications, providing agility to the entire application lifecycle (all DevOps cycle) and also optimizing the performance and cost efficiency of their cloud and on-premise platforms.” commented Jordi Valls.
By Choosing Centreon, IThinkUPC delivers value-added services to their clients, both Infrastructure & Operations management services including IT monitoring as a service as well as consultancies and projects “IT Monitoring is a very important part when it comes to detecting problems in the different components of an IT service and allowing a quick recovery response, either manually or automatically. Centreon allows us to get a clear and end-to-end vision on IT performance, from the deepest layers of an IT system up to the business services level of the organization. With its wide range of connectors and integration facility with other tools, Centreon allows us to create customized solutions for each client’s environment, such integrations with ITSM and event-driven automation tools,” explained Jordi Valls.
By using Centreon (community version) for a few years as a core tool for their internal monitoring, as well as helping to implement it to some of their customers, IThinkUPC has offered monitoring as a Service, executed different kind of projects (assessment, migration/updates, integrations and support) and gained experience in Centreon solution.
“We are really pleased to partner with IThinkUPC in Spain. With their Centreon knowledge, they offer IT consulting with a high level of expertise and more value to their customers. With this partnership and their expertise in IT monitoring, IThinkUPC strengthened their service portfolio in IT Consulting as well as Cloud & Managed Services, as they did, for example, with AWS in terms of cloud services.” commented Marc-Antoine Hostier, Chief Revenue Officer at Centreon.
“Becoming partner with Centreon represents a huge recognition of our expertise. The Centreon solution has also well evolved over time and currently offers ideal benefits. We really appreciate Centreon’s ability to monitor the entire IT infrastructure from cloud to edge. In addition, we especially value the quality of its technical support, an important point to consider when IT monitoring becomes so critical for organizations to ensure the highest level of service delivery and operational performance,” concluded Jordi Valls, Business Manager Cloud & Managed Services at IThinkUPC.
Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s AIOps-ready, business-aware IT monitoring platform is renowned for its unique ability to monitor today’s complex and converging infrastructures, from Cloud-to-Edge. Privately held, Centreon was founded in 2005 with roots in open source software. The company continues to steward a dynamic open source framework and a growing, vibrant global community of 200,000. Today, Centreon is trusted by organizations of all sizes across a wide range of public and private sectors. Its head offices are located in Paris and Toronto, with sales offices in Geneva, Luxembourg and Toulouse. For more information visit www.centreon.com follow Centreon @Centreon.
IThinkUPC is a consulting and technological services company of the Universitat Politècnica de Catalunya (UPC), located in Barcelona (Catalonia, Spain). IThinkUPC creates advanced services and solutions for their clients combining the talent and knowledge generated at UPC with the professional experience of their more than 180 engineers and consultants, acquired working on leading projects and companies for 20 years. For more information visit www.ithinkupc.com.