IT excellence is a driver of business performance. You are not only managing a complex mix of cloud to edge services and applications, you are constantly managing expectations in terms of performance, as users and customers experience it. This is why ITOps today are elevating their monitoring strategies, taking the journey towards holistic, business-aware, and future-ready monitoring, a.k.a. Smart Monitoring.
Smart Monitoring is all about simplicity, so measuring your progression towards it should also be fairly simple. Smart Monitoring is based on three pillars—or key capacities that are essential in confidently managing the most complex digital business environments.