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The Madrid and Lisbon-based test, measurement, and monitoring specialist is adding Centreon to its roster of solutions as telecom operators and enterprises seek to evolve IT infrastructure monitoring practices to match their digital transformation maturity.

Paris – July 27 2022Centreon, a trusted partner for IT operational excellence and Ayscom, the IT service and integration firm specialized in testing, measurement and monitoring, are joining forces to help businesses in the Iberian peninsula solve emerging challenges in managing the performance of a fast-evolving, distributed technological environment. Founded in 2003, Madrid and Lisbon-based Ayscom is already a trusted partner in the areas of network performance monitoring and application performance monitoring. It is now adding Centreon-backed IT infrastructure monitoring expertise to its service portfolio. Ayscom’s aim is to better meet the needs of digitally mature organizations rethinking their IT infrastructure monitoring practices as they adopt more diversified and complex technologies. After careful research, Ayscom selected Centreon, a popular IT infrastructure monitoring software that combines the flexibility of open source with the ease and confidence granted by a fully supported and always up-to-date commercial platform. 

Ayscom, which employs over 90 people, principally serves large enterprises across industries, notably banking and finance, public administration, retail, energy, as well as leading telecommunications operators. These businesses have reached a high level of digital transformation maturity. They trust Ayscom to provide expert support in testing, network performance, and application performance monitoring, as well as for evaluating advanced security solutions. Today, these enterprises realize they also need expert support for IT infrastructure monitoring, which was not a significant need just a few years back, when most of the IT environment was on premises. The rapid changes and mounting diversity of IT infrastructure are turning IT infrastructure monitoring into a high priority area for IT decision makers, who want to ensure their tools, methods, and practices are adaptable and enable their teams to maintain optimal performance levels across their IT infrastructure, from cloud to edge.

We were always monitoring specialists, from the perspective of network and application performance,” explains Andrés Sevillano, Sales Director at Ayscom. “We are now adding infrastructure monitoring to our service portfolio. We noticed enterprises are aware of the need to evolve IT infrastructure monitoring capabilities, but they need expert support to effect this transformation. Therefore, Centreon’s unique expertise and platform allied with our own niche expertise in monitoring will provide solid ground for businesses to meet this often-overlooked aspect of constant digital optimization,” concludes Andrés.

Continuous digital transformation efforts coupled with hybrid workplaces,  an aftereffect of the COVID-19 pandemic, have resulted in an explosion of technological devices within enterprise stacks and a highly decentralized IT environment. Technologies such as unified communications infrastructure, containers and cloud are making monitoring more important but also more challenging. “IT infrastructure in the public cloud is expected to attain 26%, 29% in private cloud, and 21% at the edge* over the next couple of years. This highlights how IT infrastructure monitoring is now a strategic aspect in ensuring the performance of a distributed IT system. Centreon is pleased to work alongside Ayscom in helping telco operators and enterprises in the Iberian Peninsula rise above these challenges and provide the exceptional digital experiences that set them up for business success,” concluded Marc-Antoine Hostier, Chief Operating Officer at Centreon.

*Preparing for the future of IT monitoring, Centreon 2020-2023

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About Centreon

Centreon is a global provider of business-aware IT monitoring for always-on operations and performance excellence. The company’s AIOps-ready, business-aware IT monitoring platform is renowned for its unique ability to monitor today’s complex and converging infrastructure, from Cloud-to-Edge. Privately held, Centreon was founded in 2005 with roots in open source software. The company continues to steward a dynamic open-source framework and a growing, vibrant global community of 200,000. Today, Centreon is trusted by organizations of all sizes across a wide range of public and private sectors. Its head offices are located in Paris and Toronto, with sales offices in Geneva, Luxembourg and Toulouse. For more information, visit centreon.com.

About Ayscom

Founded in 2003, Ayscom is the trusted partner of telco operators and businesses relying on advanced communications and IT infrastructure, serving market leaders in the Iberian Peninsula. No matter the network size or the complexity behind business applications, Ayscom partners with businesses seeking to improve and optimize digital user experiences, offering complete monitoring, test, and measurement services, as well as enterprise-grade support, consulting, in-house application development, and other value-added services. For more information visit: ayscom.com.